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Toronto, Canada
About AlayaCare:
At AlayaCare, we’re revolutionizing the way that home healthcare is delivered. Our leading cloud-based software allows our customers around the world to manage their employees, scheduling, billing, and enable better delivery of care. We're a fast-growing SaaS company with a team of 550+ team members across Canada, US, Australia, and Brazil. We aim to be the world leader in home healthcare software solutions as we empower providers to deliver better health outcomes to their patients and clients. We pride ourselves on our open and transparent culture, our bias for action, and being committed to a workplace where we can be ourselves.
About the role:
Reporting to the Senior Professional Services Consultant, the Professional Services Consultant has a critical, customer-facing and internal role, enabling the growth of a best-in-class professional services organization.
This role is tasked with the successful delivery and execution of professional services-led implementations and projects. Leading both customer and internal stakeholders, you bring subject matter expertise in specific functional areas (AlayaCare Platform, Home Care industry) that drives value into project deliverables. You will manage complex components of engagements, working closely with customers to understand paint points and achieve positive outcomes. You are the MRP for the quality of the project delivery and meeting (and reporting on) the customers outcomes. This is an individual contributor role and gains seniority via ongoing specialization.
A day in the life:
What you bring to the team:
Location and travel requirements:
AlayaCare supports a flexible hybrid working model, expecting that our employees have a regular in-office presence at their closest office location while offering flexibility for some remote work. Our team encourages in-person collaboration and with this, the preferred candidate location for this position would be within the Greater Toronto Area.
What Makes AlayaCare a Great Place to Work:
If this sounds like the perfect job for you, apply today. As well as joining a great culture and a market-leading company, you will be part of a team making a positive difference in the post-acute care market. If this isn’t the job for you, you may know someone who is a perfect fit. Please feel free to share this opportunity.
If you want to explore AlayaCare further, please visit our website www.alayacare.com.
Better outcomes, better belonging
Our team members are unique—like our products and the customer groups that we service. AlayaCare employees bring different strengths, perspectives, and experiences to their roles and to our products that enable better care. We are committed to offering a people-centric culture where all employees belong and feel heard.
Having a pulse on our employee feedback is important to us as we aim to continuously evolve Diversity, Equity, Inclusion, Belonging, and Accessibility within AlayaCare's policies, total rewards offerings, discussions, learning & development programs, and community partnerships. All qualified applicants will receive equal consideration.
If you require accommodation as part of the recruitment and selection process, please reach out to talentacquisitionteam@alayacare.com. Please note, we do not accept unsolicited headhunter or agency resumes.
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