Sword Health company logo

Sword Health is hiring a QA Analyst, Thrive

Get the latest jobs to your inbox!
Back to Jobs

Job Description

At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full.

Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.

Role 

As a QA Analyst on the Thrive In-Session team, you won’t just validate what’s built, you’ll help define what “good” looks like. You will work closely within a cross-functional team and collaborate across departments to ensure we deliver a seamless, safe, and effective AI care experience.

In this role, you will help drive a shift-left quality mindset, contributing to prevention over detection, improving processes, and ensuring we generate the right evidence to support our product as Software as a Medical Device.

The Thrive In-Session team owns the end-to-end therapy session. This experience blends AI, clinical logic, and user interaction in a way that requires both analytical thinking and creativity. Ensuring quality here means understanding not just whether something works, but whether it works well for real people in real recovery journeys.


If  Tech role: To get to know more about our Tech Stack, check here.


AI Proficiency at Sword Health

AI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work.

  • Explorer (Level 1) — Uses AI daily to boost personal productivity

  • Builder (Level 2) — Creates workflows and tools that elevate the whole team

  • Integrator (Level 3) — Embeds AI into products and processes at scale

  • Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.


    What you’ll be doing
  • Work closely within a cross-functional team (Mobile, Backend, AI, Algorithms, Design, Data, Product) and collaborate across teams when needed

  • Get involved early — contribute to design and development discussions to help prevent issues before they reach testing

  • Design, execute, and maintain test plans and test cases

  • Build and maintain QA processes and procedures that the whole team can benefit from

  • Identify, document, and track defects through to resolution

  • Maintain thorough testing documentation

  • Invest in test automation over time


  • *This range includes base, variable and equity

    These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.

    Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.
     
    Portugal - Sword Benefits & Perks:
     
    • Health, dental and vision insurance
    • Meal allowance
    • Equity shares
    • Remote work allowance
    • Flexible working hours
    • Work from home
    • Discretionary vacation
    • Snacks and beverages
     
    Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
     
    Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
    Sponsored
    ⭐ Featured Partner

    Explore Biotech Careers

    Discover exciting opportunities in biotechnology. Join innovative companies that are advancing healthcare and life sciences through cutting-edge research and development.

    Remote FriendlyCompetitive SalaryBiotech

    Salary Information

    Salary: $85,000 - $105,000

    🤖 This salary estimate is calculated by AI based on the job title, location, company, and market data. Use this as a guide for salary expectations or negotiations. The actual salary may vary based on your experience, qualifications, and company policies.

    Create a Job Alert

    Interested in building your career at Sword Health? Get future opportunities sent straight to your email.

    Create Alert

    Related Opportunities

    Discover similar positions that might interest you