At Riot, we believe Quality is a set of values, practices, and behaviors that inform every part of the development process. By honing our craft of quality and demonstrating cross-discipline partnerships, we help Riot sustainably craft excellent experiences for players, globally.

As a QA Engineer II for the Premium Content team on VALORANT, you will work with numerous disciplines to drive quality ownership across the software development life cycle, as well as helping to establish and execute team wide quality goals. It will be important for you to aggressively protect the player experience and deliver results in a high pressure, agile development environment. You will report to the QA Supervisor on Expressions. 

Responsibilities

• Triage, monitor, and prioritize the defect database
• Improve on methods of test execution at the team-level
• Provide feedback on content and code being developed
• Collaborate with different disciplines in order to push quality upstream
• Author test plans and oversee the execution of test coverage

Required Qualifications:

• 3+ years of experience in Software Quality Assurance
• 1+ years of experience testing service features or client applications
• Experience designing and executing test plans at both the system and service layer
• Experience managing components of a defect database
• Experience using Jira and an intermediate level of JQL knowledge
• Experience tasking remote testers and providing feedback on effectiveness
• Experience working embedded with multidisciplinary teams on Agile Product Development
• Experience creating custom reports on test coverage and defect data
• Experience testing GUI and other visual aspects of software

Desired Qualifications:

• QA experience working on backend systems and services in game development
• Comfortable with deep-dive investigations and testing technical implementations
• Experience using test tools such as Swagger, SQL, Zephyr, and Postman
• Experience with Unreal Engine 5, Perforce, and Git
• Experience tasking remote testers and providing feedback on effectiveness
• Professional experience working on first-person shooters, or extensive engagement playing them
• Preferred Licenses/certifications:
• ISTQB Foundation Level
• ISTQB Agile Tester or ICAgile Agile Testing (ICP-TST) 
• ISTQB Expert Level
• ICAgile Test Expert (ICE-AT)

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.