What You’ll Do

• Ensure the highest quality in our live production by testing and monitoring both new and existing gaming products according to company standards.
• Run internal test cycles before product launches and prepare all required documentation.
• Create clear reports and overviews that support decision‑making across the business.
• Identify and flag issues or potential risks in production, collaborating with relevant teams to follow up until resolution.
• Review player complaints and significant incidents, investigate recurring issues, and update management when needed.
• Alert IT Support and Shift Managers about any abnormalities or suspicious activity detected on production tables.
• Work closely with multiple departments and teams during your shift.
• Suggest improvements to enhance the overall User Interface (UI) and User Experience (UX).
• Contribute to updating company rules and procedures within the scope of your role.

What You Bring to the Team
 

• Education: Technical or higher education.
• Language Skills: Advanced English proficiency.
• Tech‑Savviness: Strong computer skills (MS Office, Confluence, Jira, MS Teams, etc.).
• People & Networking Skills: Ability to work smoothly with others, handle diverse perspectives, and manage potential conflicts with professionalism.
• Availabilty to work in Shifting Schedules (morning, afternoon, night).
• Communication: Able to clearly explain processes, rules, issues, and innovations. Comfortable teaching, presenting, and sharing updates.
• Multitasking & Decision‑Making: Capable of juggling multiple tasks and making confident, well‑reasoned decisions.
• Organization: Strong planning and time‑management abilities.
• Quick Thinking: Able to react fast, understand problems quickly, and find effective solutions.
• Stress Management: High resilience when working under pressure.
• Attention to Detail: Accuracy and a sharp eye for spotting inconsistencies.
• Commercial Awareness: Understanding of how decisions impact the business.