Job Description
About Us
Osmind is a technology, services, and data company focused exclusively on psychiatry. Mental health disorders are one of the leading causes of death worldwide and are tied to shortening lifespans. Yet, we have cause for hope: there have been developments in new psychiatric medications since the first FDA approval in 1954, such as new treatments like ketamine, Spravato, and neuromodulation. Now, there is a growing movement among clinicians, patients, and researchers to close the gap between this scientific innovation and better real-world care.
At Osmnid, we serve a network of 800+ independent psychiatry practices across 49 states. We help these clinics effectively provide high-quality care, scale as businesses, and contribute to research with our purpose-built EHR, software solutions, clinician community, and managed services. Our providers are at the forefront of psychiatry, offering innovative interventions and treating some of the highest acuity patients in the country.
Osmind is a San Francisco–based public benefit corporation backed by top investors including DFJ Growth, Future Ventures, General Catalyst, and Y Combinator.
Role Overview
We are expanding our services to include revenue cycle management (RCM) support for our network of psychiatric clinics. This is a critical initiative to help clinics improve their financial performance and focus on delivering high-quality patient care.
Key ResponsibilitiesReview insurance claim prior to filing for accuracy and completenessReview medical documentation to ensure that all charges are captured and coded correctlyWork clearinghouse rejections ensuring that claims are filed in a timely mannerProvide expert guidance on mental health billing, with a specific focus on complex treatments like TMS and SpravatoAnalyze, document and escalate to resolve complex billing issues, denials, and appeals in partnership with our billing partnersDevelop and maintain relationships with key stakeholders including clinic owners, practice managers, and billing company leadershipBecome the internal Subject Matter Expert on our billing software. Contribute to the development and refinement of our billing services, working closely with our product and operations teamsStay up-to-date on industry trends, regulatory changes, and payer policies that impact mental health billing serving as an expert for internal resourcesRequired Qualifications3+ years of experience in healthcare revenue cycle management, with at least 2 years specifically in mental health or behavioral health billingDeep understanding of CPT coding, insurance claim processing, and payer reimbursement modelsDemonstrated expertise in billing for TMS, Spravato, and other interventional psychiatric treatmentsExcellent communication and interpersonal skills, with the ability to explain complex billing concepts to both clinical and non-clinical staffProficiency in electronic health record (EHR) systems and practice management software