Attracting, hiring and retaining talented individuals from all backgrounds is a key contributor to our ability to create immersive, shared experiences that enhance and deepen positive human connection. As a Recruiting Operations and Program Lead, you will be instrumental in building and driving the development of our operational programs. You will be doing so while ensuring the end-to-end hiring process is consistent and clear, while mentoring and partnering with junior team members. You will own and manage a variety of complex and transformational initiatives, drive operational insights and design solutions that equip the TA organization and the business with insights to meet our most critical hiring needs.

Role is based in our Gurugram office on a hybrid model (In-office Tuesday - Thursday)

You Will:

• Serve as the primary point of contact for the India-based Talent Acquisition team, providing comprehensive recruiting operations support, ensuring timely resolution of issues and providing expert guidance.
• Contribute to the development of global operational and program standards in partnership with the US-based team, and lead the execution of operational excellence within India TA, including providing critical approval support for offers, leading enablement activities like interviewer/hiring manager training, and supporting strategic regional initiatives.
• Drive operational efficiency by managing core recruiting operations tasks, including audits, data management, and process optimization, while leading enablement, strategic hiring initiatives, and key recruiting programs to enhance overall talent acquisition effectiveness.
• Contribute to global policy development, lead the regional adaptation of policies, and gather regional requirements.
• Proactively identify and implement improvements within Recruiting Operations processes to enhance efficiency.

You Have: 

• 5+ years of experience with program and project management frameworks and proven track record of initiating, leading & managing complex programs inclusive of communication and change management plans
• Experience in a recruiting operations or TA related role in a rapidly growing technical organization is preferred
• Familiarity with recruiting tools (Greenhouse ATS, Gem, TalentWall, Modernloop, etc) is strongly preferred
• Familiarity with pulling and interpreting data from recruiting tools and are able to use insights to solve problems with minimal oversight 
• Track record of successfully partnering and communicating with varying levels of audiences, stakeholders and cross-functional partners to achieve desired outcomes
• Experience coaching and partnering with junior team members

You are:

• A relationship builder that enjoys communicating and partnering across various levels of audiences.
• Someone who enjoys exploring and deepening your knowledge of Talent Acquisition and new developments within your role and industry. 
• A mentor to more junior members of your team and proactively surface and share opportunities and resources to up-level and mentor others.
• Someone who consistently uses your experience and knowledge to take risks and approach challenges in new and innovative ways. 
• Able to balance multiple programs at once