Lead custom survey development, protocol design, refinement, and execution for studies conducted in a distributed environment.

Train other WHOOP Labs research coordinators to ensure high quality and consistent study execution across sessions

Support survey development efforts utilizing internal research tool and through partnerships with external vendors, when applicable

Work collaboratively with WHOOP Labs Research Operations to collect, scope, and schedule study requests 

Build and maintain strong relationships with other stakeholder teams whose work is supported by your projects such as Data Science, Clinical, Hardware, and Signal Processing 

Manage the use and upkeep of data collection equipment and support the day-to-day operations of the Lab including data quality monitoring and device/platform troubleshooting

Provide a best-in-class experience to study participants, following best practices for human subjects research and creating a welcoming and inclusive environment  

Serve as an ambassador for WHOOP Labs and WHOOP brand

Bachelor's Degree in biotech, HCI, psychology, statistics/analytics, or similar.

2+ Experience working in user experience research, market research, consumer health product research and/or a related field with a strong focus on mixed methods. 

Proven skills with survey design, quantitative analysis, and experimental designs.

Familiarity with analytical or statistical evaluation of quantitative survey data sets is nice-to-have

Strong technological background and working knowledge of data management systems including the Google Suite

Strong interpersonal communication skills and ability to translate participant study expectations in a clear, detailed, and friendly manner via written communication and instruction

Strong attention to detail

Professional, timely, organized

Interest in leveraging AI to streamline research processes and deliverables