OVERVIEW:

The Retail People Advisor is a key partner to retail leaders, providing expert guidance on all aspects of employee relations to ensure fair, consistent, and legally compliant outcomes. Acting as the primary ER specialist within the retail function, this role will manage high volume, complex casework, coach managers on best practice, and drive proactive solutions to reduce risk and enhance employee engagement. They will contribute to shaping policies and processes that protect Gymshark’s culture while getting into the detail to support business performance and compliance.  

Supporting the People Partner cohort to translate delivery of Gymshark’s business strategy you will by support the development and alignment of the Retail People Plans to drive performance whilst ultimately protecting and maintaining the unique Gymshark culture and delivering a world class employee experience.

WHAT YOU'LL BE DOING:

• Act as the lead advisor on ER matters, including disciplinary, grievance, capability, sickness absence, and performance management cases, ensuring timely and fair resolution. 
• Provide expert coaching and guidance to managers on handling ER issues confidently and in line with employment law and company policy. 
• Manage occupational health referrals and support reasonable adjustments 
• Oversee maternity, paternity, and family leave processes, ensuring smooth transitions and compliance. 
• Administer and track performance improvement plans and probation reviews, ensuring consistency and fairness. 
• Understand the business strategy and people plan in line with business priorities 
• Be a culture ambassador, leading by example, demonstrating the Gymshark values and supporting with the implementation of our performance culture 
• Ability to travel across the UK store estate as/when required (London/Manchester/Amsterdam) 
• Build trust and strong relationships with senior stakeholders, people managers and individual contributors​ 
• Administration support of learning & development solutions ​ 
• Support delivery and tracking of mandatory training (i.e manager capability, probation manager training)​ 
• Conduct exit interviews and provide ER-related reporting and analytics to inform retention strategies. 
• Monitor absence triggers, probationary periods and annual leave, ensuring compliance in line with relevant policies 
• Ensure people policies are clearly written, communicated and up to date with current employment legislation ​ 
• Update trackers for People Ops to process (reporting line changes, grade changes etc)​ 
• Support the writing of job descriptions are ensure functional, geography or channel job descriptions are up to date​ 
• Support the execution of any functional change or restructure processes​ 
• Understand and support long-term workforce planning and organisation design initiatives as required​ 
• Contribute to the execution of functional pay review process (market rate changes, promotions, step ups and bonus distribution etc) ​ 
• Ad-hoc support of people change initiatives as required

WHAT YOU'LL NEED:

• HR experience within an advisory or specialist role in a fast-paced multi-site retail business (must have a passion for the retail environment) 
• Extensive experience managing end to end ER casework 
• Ability to be flexible to meet the needs of a rapidly changing retail environment 
• Willingness to travel regularly between stores (UK and EU) 
• Experience in influencing leaders   
• Excellent knowledge and awareness of UK employment legislation and practice 
• Great verbal and written communication for a wide range of audiences  
• Able to work autonomously, in a risk-taking, fast paced environment   
• Commercial Awareness and a creative problem solver with the ability to think laterally and understand the cost and value drivers within a competitive business environment   
• High degree of professional ethics, integrity and gravitas   
• Excellent judgement and analytical skills   
• CIPD Qualified  

This role would require the successful candidate to attend at our London, Soho office with travel to stores, London, Manchester and Bicester. 

CLOSING DATE: Tuesday 6th January

BELONGING AT GYMSHARK.

Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email talent@gymshark.com. 

ABOUT US.

We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth.

THE PERKS.

Standard benefits include:

• Performance-based Bonus opportunity
• Funded Healthcare benefit
• 25 days holiday, additional day for your birthday & Bank Holidays
• Contributory Employer pension scheme
• Flexible benefits programme – including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday trading
• Gymshark Employee Discount & long service awards
• Access to High Street cashback and discounts
• Financial, Physical and Mental Wellbeing Support
• Enhanced Family Leave package
• Life Assurance

Office location specific benefits include (IQ):

• Gym Membership to The Lifting Club (LC)
• Onsite lunch provision & coffee bars
• EV charge points available

Office location specific benefits include (LDN):

• Funded multi-site fitness membership

Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.