Job Description

We do Gym, that is what we stand for at Gymshark and our mission is to Unite the Conditioning Community. We do this by bringing together the Gymshark community – whether it be through a love of conditioning, wearing our product, following our Athletes or viewing content across our various social platforms. 

Working in our upcoming store in Roermond, you’ll play a pivotal part in bringing the Gymshark mission to life. We don’t care if they buy, browse, or just hang out. What matters is providing a safe space where everyone belongs and feels welcome.

OVERVIEW:

As a Retail Sales Assistant at Gymshark , you'll be a true brand ambassador, embodying our culture and values in every interaction. Passionate about fitness and the Gymshark brand, you'll provide customers with expert product knowledge and exceptional service, ensuring they have an inspiring and empowering shopping experience. You’ll actively contribute to store operations, maintain a vibrant store environment, and work alongside your team to meet sales targets . 

WHAT YOU'LL BE DOING:

• Deliver an exceptional customer experience by welcoming every community member with enthusiasm, ensuring they feel valued and inspired. 
• Be a role model in product expertise, operational best practices, and brand representation, while training and sharing knowledge with the wider team.
• Assist in stock management, deliveries, and replenishment to ensure the store is always ready to serve customers and capitalise on sales opportunities. 
• Ensure the safety and well-being of both customers and team members, adhering to health, safety, and loss prevention protocols at all times. 
• Maintain a clean, organised, and welcoming space, addressing customer needs quickly and efficiently to uphold a seamless shopping experience. 
• Feedback and contribute to a culture of continuous learning, both individually and as part of the team.
• Embody Gymshark's culture and values in every interaction, passionately representing the brand and fostering a positive, inclusive community experience.

WHAT YOU'LL NEED:

• • Proven experience of working in a fast-paced retail store with the ability to engage with customers, understand their needs, and provide exceptional service to ensure a positive shopping experience. 
  • Experience of assisting with inventory management, restocking shelves, and ensuring products are well-kept and properly displayed.
  • Ability to handle customer inquiries, complaints, or issues in a calm, professional manner while finding quick, effective solutions.
  • Ability to adjust to changing store needs, from new product arrivals to shifts in customer traffic and seasonal demands.
  • Experience of ensuring the store is tidy, products are well-organised, and stock is accurately managed to create a welcoming shopping environment.
  • Ability to work as part of a team, supporting colleagues and working together to achieve store goals and deliver excellent service.
  • Clear, friendly, and effective communication with customers and team members to build rapport and share product information.
  • Motivated to meet individual and team sales targets, contributing to the overall success of the store.
  • Bringing energy, positivity, and a passion for fashion to every customer interaction and team collaboration
  • Inspired by our brand values with a shared passion for community, wellness and fitness.
  • Commitment to working where and when the retail teams need you on weekends and bank holidays 
  • Full eligibility to work in the Netherlands

As part of this role, there will be communication with our head office. Since our head office operates in English, we require our team to have a certain level of English proficiency to ensure clear and effective communication. This includes written and spoken English, as it is necessary for regular interactions such as meetings, emails, and reports. Please submit your application in English.

BELONGING AT GYMSHARK.

Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment, please email talent@gymshark.com. 

OUR VALUES ARE INVALUABLE

Sharing the same values and beliefs make us who we are – visionaries. You will be the type of person that always looks to be accessible, inclusive, and humble (Be Human). You are conscious of the world we live in, caring for those around us and are proactive to create positive change (Give a S**t). You are honest, trustworthy, and genuine (Do the Right Thing). You are ambitious, agile and have a disruptive approach (Find the Gymshark Way). You understand that to go further, we go together (Put Community First) 

THE PERKS

At Gymshark we believe in the importance of investing in our employees through their physical, mental, and financial health along with being able to provide some fun and inclusive perks along the way. 

🏖 26 days holidays (excluding Bank Holidays) 
💰 Collective pension scheme
🏋️‍♀️ Contribution to a gym membership  
🦈 Company discount
🥇 Physical and Mental Wellbeing Support 
🧸 Family Leave package – we support you extending your family 
💰 Competitive Incentive scheme