Job Description

*This is a full-time (8-hour/day) B2B contract role. Candidates must be available to work during US core hours from 9:00 AM to 2:00 PM CST, with the remaining hours to be coordinated within this time zone.

Come for the mission. Stay for the experience.

Let’s keep things simple: we are an unbelievably talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us - even you! 

Healthcare benefits are complex, underutilized and a mystery for most users. We’re removing that complexity. Now more than ever, employers are adding value to their employees’ benefits like telemedicine and mental health services. HealthJoy’s industry-changing tech platform consolidates those benefits into a simplified benefits experience, saving users time and money.  

With over $100M in fundraising to date, and the successful closing of our recent Series D, HealthJoy has garnered workplace awards for Inc.’s Fastest Growing Startups and Built In Chicago’s Best Places to Work while growing globally to nearly 400 team members. We’re continuing down the path of high growth and high impact, and this role is a key member of the Revenue Operations Team making that happen.

Your impact. 

• Provide subject matter expertise and management of HealthJoy’s Salesforce platform in order to drive key business initiatives
• Daily administration of Salesforce, including user setup, profiles and roles, Salesforce Flows, custom fields, validation rules, Lightning record pages, page layouts, permission sets, and managing queues and groups
• Develop reports and dashboards for Sales, Marketing, and other departments
• Manage operational requests such as updating data fields, user analysis and troubleshooting.
• Proactively identify opportunities to improve services, automate tasks, increase availability, and wow our internal customers
• Assist in the onboarding and training of new users

Your experience.

• 5+ years of hands-on Salesforce experience, including at least 2 years as a Salesforce Administrator, preferably in a SaaS or software environment.
• Exceptional ability to understand business processes and build scalable solutions within Salesforce.
• Experience with data imports, reports and dashboards, validation rules, custom configurations, and Salesforce Flows (Scheduled, Triggered, etc.); knowledge of Apex/Triggers is a plus.
• Self driven and able to effectively manage projects through to completion
• Strong project management skills with the ability to juggle multiple projects and deliverables at once while keeping tight and ever-changing deadlines.
• Strong written and verbal English communication skills required for collaboration with global teams
• Must be available to work US hours (flexible on East, Central, Mountain or West time zones within the US)
• Preferred: Experience with Sales-adjacent tech stacks such as Gainsight, CPQ, Outreach, Maxio, Zoominfo, & Hubspot.
• Preferred: Salesforce Certified Administrator or Salesforce Certified Advanced Administrator
• Startup experience is a plus!