About AlayaCare

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.

About the Role

We’re looking for a Senior Automation and Integration Developer to join our Customer Success organization and play a key role in how our customers integrate with and unlock value from AlayaCare. Reporting to the Director, Customer Data Engineering & Automation, this is a hands-on technical role focused on building the platform, tooling, and reusable components that power customer integrations and data solutions.

You’ll work across Python services, AWS infrastructure, and data pipelines, designing patterns and systems while owning implementation and delivery. You’ll also collaborate directly with customers and internal teams to scope technical requirements, troubleshoot complex data issues, and ensure we deliver reliable, scalable integrations that support our customers’ business outcomes.

What You’ll Do

In this role, you will:

• Design, build, and maintain Python-based services, orchestration, and internal tooling that support customer integrations and data workflows.

• Develop reusable patterns and components for customer integrations, including elements that power and integrate with visual workflow builders.

• Integrate customer data using Python and/or visual workflow builders, and deliver ad-hoc and recurring data exports using scalable patterns in SQL and Python.

• Build and optimize ETL/ELT processes and support AWS infrastructure such as Lambda, API Gateway, and Postgres for initial buildout and ongoing maintenance.

• Debug and troubleshoot issues across development, UAT, and production environments, investigating anomalies from database changes, automation triggers, or upstream integrations.

• Validate and test data exports for accuracy, completeness, and consistency with customer expectations, and help establish automated testing for data pipelines.

• Create and maintain technical documentation, export specifications, and sample outputs to support both internal teams and customers.

• Work directly with customers to scope technical requirements, troubleshoot issues, translate business and accounting needs into technical solutions, and clearly explain constraints and options.

• Review code, reinforce patterns and standards across the team, and act as a reliable technical point of contact for cross-functional partners.

• Support and coach team members when they’re blocked, contributing to a culture of quality, knowledge sharing, and continuous improvement.

What You Bring to the Team

• 4–6 years of experience in software development, data engineering, or a similar technical role.

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Data Engineering, or equivalent experience.

• Strong Python skills (intermediate or above), with experience writing production-grade code.

• Strong SQL skills, including complex queries, optimization, and data modeling.

• Familiarity with data and software design patterns and principles (for example, DRY, star schema).

• Conceptual familiarity with orchestration tools such as Airflow, Prefect, Dagster, or similar technologies.

• Self-directed and comfortable taking ambiguous problems from definition through to resolution.

• Strong analytical and debugging skills, with the ability to trace where data went wrong across complex systems.

• Excellent communication skills, with the ability to translate between technical and non-technical stakeholders and participate confidently in customer-facing technical discussions.

Nice to Have

• Experience with AWS (for example, Lambda, API Gateway).

• Experience with infrastructure as code (Terraform).

• Familiarity with YAML and PHP (used in some legacy code paths).

• Experience with orchestration tools such as Airflow.

• Experience with healthcare integrations or standards such as HL7/FHIR and tools like Iguana or Mirth Connect.

• Experience with analytical databases such as Snowflake or ClickHouse.

• Background in healthcare or SaaS professional services.

• Experience with CI/CD and GitHub-based development workflows.

Why Join AlayaCare?

Work With Purpose

At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human.

Grow in a High-Trust Culture

We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy.

Balance That Works for You

We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life.

Benefits That Matter

• Equity in a well-funded, scaling company.

• Comprehensive health benefits, telemedicine, and lifestyle spending accounts.

• Parental leave top-up and family support programs.

Inclusive by Design

We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams.

Location and Work Model

This role is based in the Greater Toronto Area. At AlayaCare, our hybrid model includes set in-office collaboration days, and it is expected that team members are present in the office on those days to foster connection, innovation, and teamwork.  

Ready to Join Us?

Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit.

AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review.

We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to talentacquisitionteam@alayacare.com.