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Tokyo
We are looking for an experienced Japanese Senior Community Manager as part of our team to join our journey in fostering a healthy community and help extending our players’ gaming experience in-game & out. In this role, you will contribute to navigating the complex APAC environment and driving our game’s narrative to the players.
Regional Community Manager, World of Warships Franchise, APAC
Responsibilities include but are not limited to the following:
Planning, organizing, and executing community focused strategies and content campaigns for our game
Building, maintaining, and monitoring our community channels from internal and external platforms inclusive of social media touch points across APAC focusing on Japanese market
Driving conversations on our social media channels, as well as on platforms where our games are available
Identify, build, and maintain relationships with regional content creators, community contributors, and advocates
Acting as the conduit between players and developers to communicate and translate feedback into actionable suggestions for the team
Coordinating communication and initiatives with various stakeholders to collaborate closely
Supporting and executing live updates, content releases, and cross-promotional campaigns
Research the latest trends and best practices to stay up to date
Compiling reports and delivering updates on community sentiment, concerns, suggestions, and other related community insights
At least 5 years’ experience in relevant fields such as Community Management or Social Media Management
Native proficiency in Japanese to support Japanese speaking players community
Able to communicate in English
Excellent writing and communication skills
Understand Japanese community market, trend and users’ characteristic and behavior
Having experience working on community campaigns (inclusive of community-facing initiatives like online events, giveaways, tournaments, offline events, etc)
Good planning and strong project management skills
Have a strong passion for games
Fluent in the usage of social media platforms, interested to explore new media, and cutting-edge community tools and techniques
Results-driven and have a player-centric mindset, with the ability to multitask and come up with creative solutions to engage our players
Team player to be able to work with cross functional, regional, and global teams
Being a streamer or familiar with the streaming environment is a plus
2 years of people management experience
Experience working in a relevant gaming, anime, media, lifestyle entertainment companies
Familiarity with Wargaming products will be an advantage
Onsite
Benefits and perks are tailored to the local market and culture. Our benefits in Tokyo include:
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.
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