At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.

Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission.

Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.

The future of healthcare is being built right now. Come deliver this transformation.

About the Role

We are looking for an Executive/Senior Executive – Admin & Facility to support day-to-day facility, transport, and administrative operations. The role focuses on coordination, execution, and reporting to ensure smooth office operations, employee safety, and effective vendor management.

Key Responsibilities

• Facility Management Support

  • Coordinate daily facility operations including housekeeping, pantry, security, and maintenance services

  • Track and follow up on infrastructure issues related to workstations, HVAC, electrical, plumbing, and utilities

  • Assist with preventive maintenance schedules and ensure timely closure of facility complaints

  • Conduct routine floor inspections and maintain issue/snags trackers

• Transport Operations Support

  • Coordinate employee pick-up and drop operations as per approved rosters and shift timings

  • Support route planning, vehicle allocation, and escort deployment

  • Track daily trips, delays, no-shows, and exceptions; escalate issues when required

  • Coordinate with transport vendors to ensure vehicle availability during peak hours or emergencies

• Vendor Coordination

  • Coordinate with facility and transport vendors for service delivery and issue resolution

  • Track vendor attendance, service quality, and SLA adherence

  • Collect, verify, and maintain vendor documentation (vehicle details, driver IDs, licenses, insurance, etc.)

• Safety & Compliance

  • Support implementation of safety guidelines, especially for late-night transport operations

  • Assist in fire drills, safety audits, and emergency preparedness activities

  • Report incidents, near misses, and safety concerns to senior stakeholders

• Employee & Stakeholder Coordination

  • Act as the first-level point of contact for employee facility and transport queries

  • Coordinate with HR, Security, Admin, IT, and Business teams for smooth operations

  • Communicate SOPs, guidelines, and process updates to employees and vendors

• MIS & Documentation

  • Maintain daily and monthly MIS for facility and transport operations

  • Update trackers for complaints, route changes, vehicle deployment, and vendor performance

  • Support bill validation by cross-checking trips, headcount, and services delivered

• Cost Control & Process Support

  • Support seniors in identifying cost-saving opportunities and process improvements

  • Ensure optimal utilization of vehicles and facility resources

Required Skills

• Working knowledge of facility management, including soft services and basic M&E systems

• Experience supporting security operations, employee transport, vendor coordination, and procurement activities

• Vendor coordination and follow-up skills

• Understanding of safety guidelines and compliance requirements

• Good understanding of budgeting and cost control

• Strong communication, coordination, and reporting skills

• Proficiency in MS Excel and documentation

Qualifications & Experience

• Bachelor’s degree in Administration, Facilities, or a related field

• 2–4 years of experience in Admin/Facility/Transport/Office Operations

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.