At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care.

Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years.

Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.

About the Role

We are looking for an Executive/Senior Executive – Admin & Facility to support day-to-day facility, transport, and administrative operations. The role focuses on coordination, execution, and reporting to ensure smooth office operations, employee safety, and effective vendor management.

Key Responsibilities

• Facility Management Support

  • Coordinate daily facility operations including housekeeping, pantry, security, and maintenance services

  • Track and follow up on infrastructure issues related to workstations, HVAC, electrical, plumbing, and utilities

  • Assist with preventive maintenance schedules and ensure timely closure of facility complaints

  • Conduct routine floor inspections and maintain issue/snags trackers

• Transport Operations Support

  • Coordinate employee pick-up and drop operations as per approved rosters and shift timings

  • Support route planning, vehicle allocation, and escort deployment

  • Track daily trips, delays, no-shows, and exceptions; escalate issues when required

  • Coordinate with transport vendors to ensure vehicle availability during peak hours or emergencies

• Vendor Coordination

  • Coordinate with facility and transport vendors for service delivery and issue resolution

  • Track vendor attendance, service quality, and SLA adherence

  • Collect, verify, and maintain vendor documentation (vehicle details, driver IDs, licenses, insurance, etc.)

• Safety & Compliance

  • Support implementation of safety guidelines, especially for late-night transport operations

  • Assist in fire drills, safety audits, and emergency preparedness activities

  • Report incidents, near misses, and safety concerns to senior stakeholders

• Employee & Stakeholder Coordination

  • Act as the first-level point of contact for employee facility and transport queries

  • Coordinate with HR, Security, Admin, IT, and Business teams for smooth operations

  • Communicate SOPs, guidelines, and process updates to employees and vendors

• MIS & Documentation

  • Maintain daily and monthly MIS for facility and transport operations

  • Update trackers for complaints, route changes, vehicle deployment, and vendor performance

  • Support bill validation by cross-checking trips, headcount, and services delivered

• Cost Control & Process Support

  • Support seniors in identifying cost-saving opportunities and process improvements

  • Ensure optimal utilization of vehicles and facility resources

Required Skills

• Working knowledge of facility management, including soft services and basic M&E systems

• Experience supporting security operations, employee transport, vendor coordination, and procurement activities

• Vendor coordination and follow-up skills

• Understanding of safety guidelines and compliance requirements

• Good understanding of budgeting and cost control

• Strong communication, coordination, and reporting skills

• Proficiency in MS Excel and documentation

Qualifications & Experience

• Bachelor’s degree in Administration, Facilities, or a related field

• 2–4 years of experience in Admin/Facility/Transport/Office Operations

Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.