At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives.
As a Senior Hardware Quality Engineer (NPI) you will work closely with WHOOP Hardware
Engineering, Manufacturing, Supply Chain & Operations, and internal Quality teams as you will
be responsible for new products that meet quality requirements at each phase and launch
without major/critical quality issues. You will engage in internal and external business partners to
deliver key artifacts, such as Design Failure Mode & Effects Analysis (DFMEA), Critical to
Quality (CTQ), DFx, and New Unique Different and Difficult (NUDD).
RESPONSIBILITIES:Organize and assist with the execution of risk assessment on equipment, GR&R, assembly process, and customer use case to meet rigorous quality standardsRepresent quality and report status and risk mitigation in NPI Program ReviewsPartner with peer teams such as Manufacturing, Supply Chain and Test Engineering to drive data-driven risk mitigation/strategyReport in program reviews and top-level quality performance reviews/dashboardsDefine NPI quality deliverables and deliver in collaboration with stakeholders in Hardware Engineering, Supply Chain, Manufacturing, Deployment, and Global Support ServicesManage NPI quality program schedule and respective engagement planningParticipate in NPI phase gate reviews to ensure quality requirements are metFacilitate and lead root cause analysis by using quality tools and corrective/preventive action concepts to resolve high risk/high impact problems/nonconformitiesDrive on After Actions Review for improvementEstablish Whoop QMS system and drive essential processes and quality plansHelp to set right metrics to measure NPI product quality success criteriaCentralize all quality function requirementsSupport sustaining product quality activities30% travel domestically and internationally to partners, suppliers, and contract manufacturersQUALIFICATIONS:Advanced degree(s) in Engineering, Mechanical, or EETechnical in Electrical components and Mechanical in wearable electronics (i.e battery, sensors, motors, PCBAs, metal fabrication, plastics, etc.)Minimum 5 years’ in NPI product quality role in consumer electronics and/or wellness/fitness, High-Tech, medical industriesStrong ability to communicate ideas or viewpoints supported by objective data to influence all levels of the organization to develop and launch products that set the standards of quality in the industry in terms of hardware build quality and user experienceSix Sigma Green BeltASQ Certified Quality EngineerFamiliar with ISO 9001 Quality Management System StandardsExperienced in statistical data analysisThis role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Estimated Salary Range
Our AI-powered salary intelligence estimates this position's salary to be between $90,000 - $120,000. The actual salary may vary based on factors such as experience, location, and market trends.
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