Senior Operations Manager, Liquidity at OKX - Hong Kong, Hong Kong SAR | $100,000 - $145,000

OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity

The Operations Team ensures the smooth, secure, and efficient functioning of our liquidity management business. With deep understanding in business processes, account structures, and fund flows, the team oversees trade capture, static data setup, position & cash reconciliations. They resolve exceptions by identifying root causes, enhance workflows through automation and SOP improvements, and ensure compliance with regulatory reporting. This team is critical to maintaining operational excellence and supporting the success of our liquidity management business.

What You’ll Be Doing

As a Senior Operations Manager, you will collaborate closely with liquidity managers, technical leads, and business analysts to design and implement efficient operational workflows. Your responsibilities will include:

Operational Process Design: Develop and maintain daily Standard Operating Procedures (SOPs) to ensure the continuity and integrity of business operations.
Fund Operations: Manage fund transfers, operational fees, and follow up on fault transfers to ensure accuracy and timeliness.
Trade Management: Handle trade capture, ledger reconciliations, and investigate trade mismatches to maintain operational excellence.

What We Look For In You

We are seeking a highly skilled and proactive individual with a blend of technical expertise and interpersonal abilities. Ideal candidates will possess:

International Fund Transfer Knowledge: Familiar with crypto exchange account structures and fund flows, understand the key international transfer methods such as SWIFT and SEPA. Understand the associated fees, including transfer charges, foreign exchange spreads, and intermediary bank fees.
Bilingual Proficiency: Fluency in both English and Chinese for effective communication with internal and external stakeholders.
Sense of Ownership: A proactive mindset with the ability to take full responsibility for tasks and see them through to completion.
Business Interest and Care: Genuine enthusiasm for the crypto industry and a strong focus on understanding business objectives.
Excellent Communication & Collaboration: Strong written and verbal communication skills, with the ability to collaborate across teams and manage relationships with internal and external stakeholders.

Nice to Haves

Auditing experience and background working with compliance and finance teams.
Financial Market Knowledge: Understanding of financial markets, particularly in trading products (futures, perpetual swaps, options and digital assets ).

Perks & Benefits

Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
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