GreenShield is looking for an experienced Specialty Pharmacy Assistant to join our growing Mississauga Location. In addition to 1 year of pharmacy experience and knowledge of Kroll, the successful applicant must be organized, reliable, patient-focused, and possess excellent communication skills. NKS Health offers an excellent work environment and good remuneration. The position requires hours as requested on an ongoing basis.
Duties and ResponsibilitiesProviding exemplary customer service that meets NKS Health standardsData entry of patient care information into Kroll ensuring all required documentation is adequateUnderstanding, recognizing, and resolving third party adjudicationAssisting in coordination of next day deliveries and medication refillsTroubleshoot all billing errors before next day’s deliveryEnsuring all copayments are charged or forwarded to appropriate payerCo-ordinate with all patient support programs regarding billing errors, plan maximums, and requesting all bridge medications for refillsComplete monthly inventory countOther duties as assigned by the Toxins managerJob RequirementsBilingual (English and French) is an asset1+ years of community pharmacy experience with excellent knowledge in pharmacy operationsExcellent communication and customer service skillsEffective organizational skills and excellent time management skills with the proven ability to multi-taskExcellent problem-solving skills with the ability to resolve issues independently in an effective and efficient mannerDetail oriented with the ability to work under minimal supervision