GreenShield is looking for an experienced Specialty Pharmacy Assistant to join our growing Mississauga Location. In addition to 1 year of pharmacy experience and knowledge of Kroll, the successful applicant must be organized, reliable, patient-focused, and possess excellent communication skills. NKS Health offers an excellent work environment and good remuneration. The position requires hours as requested on an ongoing basis.
Duties and Responsibilities
Providing exemplary customer service that meets NKS Health standards
Data entry of patient care information into Kroll ensuring all required documentation is adequate
Understanding, recognizing, and resolving third party adjudication
Assisting in coordination of next day deliveries and medication refills
Troubleshoot all billing errors before next day’s delivery
Ensuring all copayments are charged or forwarded to appropriate payer
Co-ordinate with all patient support programs regarding billing errors, plan maximums, and requesting all bridge medications for refills
Complete monthly inventory count
Other duties as assigned by the Toxins manager
Job Requirements
Bilingual (English and French) is an asset
1+ years of community pharmacy experience with excellent knowledge in pharmacy operations
Excellent communication and customer service skills
Effective organizational skills and excellent time management skills with the proven ability to multi-task
Excellent problem-solving skills with the ability to resolve issues independently in an effective and efficient manner
Detail oriented with the ability to work under minimal supervision
Estimated Salary Range
Our AI-powered salary intelligence estimates this position's salary to be between $45,000 - $55,000. The actual salary may vary based on factors such as experience, location, and market trends.
