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Missisauga, Ontario

GreenShield is looking for an experienced Specialty Pharmacy Assistant to join our growing Mississauga Location. In addition to 1 year of pharmacy experience and knowledge of Kroll, the successful applicant must be organized, reliable, patient-focused, and possess excellent communication skills. NKS Health offers an excellent work environment and good remuneration. The position requires hours as requested on an ongoing basis.

Duties and Responsibilities

Providing exemplary customer service that meets NKS Health standards

Data entry of patient care information into Kroll ensuring all required documentation is adequate

Understanding, recognizing, and resolving third party adjudication

Assisting in coordination of next day deliveries and medication refills

Troubleshoot all billing errors before next day’s delivery

Ensuring all copayments are charged or forwarded to appropriate payer

Co-ordinate with all patient support programs regarding billing errors, plan maximums, and requesting all bridge medications for refills

Complete monthly inventory count

Other duties as assigned by the Toxins manager

Job Requirements

Bilingual (English and French) is an asset

1+ years of community pharmacy experience with excellent knowledge in pharmacy operations

Excellent communication and customer service skills

Effective organizational skills and excellent time management skills with the proven ability to multi-task

Excellent problem-solving skills with the ability to resolve issues independently in an effective and efficient manner

Detail oriented with the ability to work under minimal supervision

Estimated Salary range:

Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $45,000 - $55,000 . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.

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