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About AllTrails

AllTrails is the most trusted and used outdoors platform in the world. We help people explore the outdoors with hand-curated trail maps along with photos, reviews, and user recordings crowdsourced from our community of millions of registered hikers, mountain bikers, and trail runners in 150 countries. AllTrails is frequently ranked as a top-5 Health and Fitness app and has been downloaded by over 50 million people worldwide. AllTrails was selected as Apple's App of the Year in 2023!

Every day, we solve incredibly hard problems so that we can get more people outside having healthy, authentic experiences and a deeper appreciation of the outdoors. Join us!

Bay Area employees are highly encouraged to come into the office one day a week.

Senior Qualitative Researcher

About the Role

The research team is responsible for understanding current and future users and identifying opportunities to improve the user experience and achieve company objectives. We are looking for a passionate Senior User Researcher to help us kindle the spirit of adventure.

What You’ll Be Doing:

Identifying and prioritizing research questions to drive business progress

Designing and executing research to inform the organization about user needs, in service of creating useful and delightful products and effective marketing

Working as a strategic partner with peers across Product and Design to help inform long-term strategy and short-term tactics for our products

Independently managing research plans, timelines, and stakeholders through ambiguous and fast-changing environments

Communicating results and recommendations in compelling ways

Requirements:

5+ years of experience working in applied product research

Strong understanding of the strengths and shortcomings of research methods, including when and how to apply them during the product development process

Proficiency in a range of qualitative methods (e.g. usability testing, 1:1 interviews, diary studies, focus groups, contextual inquiry) and experience with basic quantitative methods (e.g. customer surveys)

Ability to independently scope a research plan, manage timelines, and lead stakeholders through the research process

Clear and concise communication of research findings and recommendations

Demonstrated understanding of how research connects to business goals

Ability to manage multiple projects at the same time without sacrificing quality or efficiency

Desire to work in a fast-paced startup environment

Nature celebrates you just the way you are and so do we! At AllTrails we’re passionate about nurturing an inclusive workplace that values diversity. It’s no secret that companies that are diverse in background, age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be more successful. We’re focused on creating an environment where everyone can do their best work and thrive.

AllTrails participates in the E-Verify program for all remote locations.

By submitting my application, I acknowledge and agree to AllTrails' Job Applicant Privacy Notice.

Estimated Salary range:

Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $75,000 - $110,000 . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.

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