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London, England, United Kingdom
A bit about us
Do you want to join one of the world’s fastest growing sports technology companies?
Genius Sports is at the epicentre of the global network connecting sports, brands and fans through official live data. Our mission is simple. We champion a more sustainable sports data ecosystem that benefits all parties.
We’re looking for enthusiastic and ambitious people to join our talented team.
If you see yourself becoming part of a global family building the future of sports entertainment together, then come and grow with us.
We put trust in our people to deliver the difference for our clients around the world. It’s why many of the world’s largest leagues & federations such as the NFL, English Premier League, FIBA and NCAA choose to work with Genius Sports.
The Role
This is the perfect opportunity for a sports-loving IT professional to work alongside leading-edge technology used by some of Europe’s top leagues.
Primarily based at Stockley Park in West London, your working hours will be largely determined by the Premier League fixture schedule. The remaining hours, up to a total of 37.5 hours per week, will be spent in a hybrid model between our London office and your home.
Your main focus will be ensuring that the machines, along with AV, network equipment, and ISP lines that power our product, are maintained, available, and any interruptions are swiftly resolved.
Additionally, you will be a key member of the global Technical Services team, supporting our entire user base and working on a diverse and interesting set of projects.
Candidates must have a generalist skillset and be able to effectively troubleshoot, analyze, prioritize, and resolve issues related to hardware and software in a timely and efficient manner. The Senior Technical Services Analyst is a first point of contact for issues with end-user devices, IT related hardware in the local office, audio video technology and workplace applications and is part of the on-boarding and off-boarding, helping, and assisting in setting up and closing user accounts. Additionally, all applicants must possess strong customer service and communication skills (both verbal and written) along with a strong work ethic.
What we offer:
Role Responsibilities:
Minimum Qualifications:
How we work
We have adapted a forward-thinking ‘Ways of Working’ framework. During the Premier League season, you are expected to be on-site at Stockley Park for most matches. In the off-season, we offer opportunities for workations, flexible working, and working from our Soho office.
Our employees are empowered to stretch the boundaries of what’s achievable, always reaching further and pushing the edges to see what gives. We collaborate, we innovate, and we celebrate. We will continue to grow as an organisation and continue to invest in our highly talented and diverse team of Geniuses.
Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $60,000 - $80,000 . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.