Are you passionate about digital media, entertainment, and software services? Do you like big challenges and working within a highly motivated team environment? Candidates for the “SRE Production Support” role in our AIOps group will be responsible for: 

• Design, implementation, and full-stack lifecycle support for digital asset delivery systems 

• Delivery application tuning, performance optimization and troubleshooting  

• Assisting with scoping, design, and implementation of media delivery project initiatives, under supervisor and team lead guidance 

• Participating in incident cause-analysis & assistance in remediation & design efforts to improve reliability/prevent future failure scenarios 

• Working closely with DevOps teams to identify, understand & develop monitoring for key system health/performance metrics 

• Writing code and scripts to automate everything possible