Job Description

Responsibilities

• Monitor production systems and respond quickly to alerts, incidents, and outages to ensure smooth operation and minimal downtime.

• Triage issues across different teams, services, databases, and infra; escalate and coordinate with the right owners, and drive root-cause analysis and ensure fixes are implemented for long-term stability.

• Proactively identify, address recurring issues, and build automation to reduce manual intervention.

• Improve observability by enhancing monitoring, logging, and alerting systems.

• Develop and maintain operational runbooks and SLO/SLA metrics.

 

• Key Skills

• Hands-on experience in Java/Python, SQL, Shell/Bash Scripting.

• Hands-on experience with databases (SQL, NoSQL)

• Familiarity with distributed systems, messaging, caching systems

• Familiarity with monitoring/alerting stacks (ELK, APMs, Cloud Watch etc)

• Experience with CI/CD pipelines and deployment automation

Qualifications

• Bachelors in Computer Science Engineering or related fields, strong in CS fundamentals.

• 2+ Years of experience in technical support, SRE, or production engineering roles. 

• Strong problem solving and analytical skills.

• Good communication and collaboration skills.

Additional Information

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.