At Helpshift, we have 5 Leadership Principles that we integrate into our every day, and use to guide us in our goals. These principles reflect who we are as part Keywords Studios, and to show who we are when we come together, collectively, with other studios to achieve success:

• Power of Partnerships: We collaborate with our clients as an extension of their team. With shared passion and purpose, we proactively support them in bringing their stories to life.
• One Keywords: We believe in a network with efficiency at its core. Combining the strength of a global platform with the agility of local studios creates our superpower.
• Raise the Game: We embrace technology, innovation and our entrepreneurial spirit to help our clients and the industry thrive. Leveraging the sum of our experience brings new value to gaming and beyond.
• Embrace an Open World: We champion diversity of talent and ideas from every corner of our global community. Inclusivity makes us stronger and enables us to deliver world-class entertainment creation to our partners.
• Trust through Transparency: We pursue open and honest relationships with our people, clients and communities. Clear and authentic communication is foundational as we create success together.

About the Role

• Ensure all services and infrastructure are Highly Available, with Disaster Recovery in place.
• Performance engineering for backend services and stores such as MongoDB, Elasticsearch, Kafka, HAProxy, Redis etc
• Work in a lean team, with a focus on getting things done.

Projects you may work on: 

• Containerization of our infrastructure using Kubernetes.
• We have a ton of important work to do, which is why we’re hiring! Our projects are of course changing all the time, but here are a few projects that we’ve done in the past or are in our roadmap, so you can get an idea of the types of projects you’ll work on. Technologies we use include: HAProxy, NGINX, Jenkins, Elasticsearch, Kafka, Storm, MongoDB, ScyllaDB, YugabyteDB, Postgresql, Redis
• We need to scale our databases to handle 10x the load they can today. You could help us share it more effectively, upgrade our database engines, and build great tools for developers, so they can understand their slow queries more easily.
• Build a seamless zero-downtime process to upgrade our core infrastructure (ScyllaDB, Elasticsearch, Kafka, MongoDB, Redis). Build a cloud infrastructure that’ll be easy to move to a different region or a cloud service provider.
• Improve and scale deployment infrastructure. Reduce deployment time.

Requirements

• Relevant experience of 2+ years and above.
• Ability to analyze bottlenecks in architecture and quickly debug to reach resolution for issues
• Have an automation mindset and ability to reason and work with complex systems.
• In-depth knowledge of running/managing UNIX-like operating systems (we use Ubuntu).
• Good programming skills with focus on scripting (at least one of Python, Shell, Ruby).
• Good fundamental knowledge of networking (TCP/IP, firewalls, routing).
• Experience of tools for monitoring, graphing, capacity planning, and logging. (Prometheus, Sensu, Graphite, Logstash)
• Experience with automation tools like Ansible, Terraform
• Experience with Cloud Computing platforms like Amazon AWS, Google Cloud Platform
• Experience with managing at least one database (backups, replication, HA, tuning)
• Experience with queuing systems is a plus (Kafka, RabbitMQ)
• Experience with performance engineering is a plus

Benefits

Hybrid setup

Worker's insurance

Paid Time Offs

Other employee benefits to be discussed by our Talent Acquisition team in India