Sr. Manager, Partnerships Strategy and Operations

Senior Manager, Partnerships Strategy and Operations- This is not a sales or BD role! This is a provider relations role that helps build and scale after partnership has been established.

Are you excited by the opportunity to help build and scale a new business line from early traction to material impact?

Do you enjoy roles where you balance business development, delivery, and strategy to drive real clinical and business outcomes?

Are you comfortable making decisions that shape how a program grows—what to prioritize, what to fix, and what to leave behind?

Do you want to work directly with physician practices, while also helping a company accelerate toward profitability and scale?

If so, you may be a strong fit for Oshi Health’s Provider Partnerships team.

The Team

The Provider Partnerships team is a critical team at Oshi, responsible for building enduring relationships and aligning incentives with GI clinicians across the brick and mortar ecosystem.  In 2025 we launched Access+, a new model in which we embed Oshi clinicians within provider practices to support access creation, and have seen tremendous excitement and early traction.  Our team works directly with leadership, as well as Growth, Clinical Operations, and our clinicians, to build the business (and prove out the business case) for Access+ in 2026 and beyond.  

About the Role

The Senior Manager, Strategic Partnerships is a high-impact individual contributor role focused on building, evolving, and scaling Oshi’s Provider Partnerships business line — and in particular Access+ – our embedded partnership model with GI practices.

This role is fundamentally a builder and operator position, not a traditional business development or relationship management role. While it involves close, ongoing work with provider partners, the primary mandate is to drive the Access+ business forward: shaping how partnerships operate, using data and modeling to inform decisions, and translating strategy into execution as the program scales.

You will operate at the intersection of provider partnerships, data, and operations — owning key decisions, identifying what needs to change, and helping define how Access+ grows in a way that is clinically sound, operationally feasible, and commercially durable.

Candidates with direct clinician-facing and physician-partnership experience — particularly in ambulatory or specialty care settings — will be especially well-positioned to succeed and lead in this role.

What You’ll Do

Build & Scale Access+ Provider Partnerships

• Own a portfolio of Access+ provider partnerships as the primary relationship lead, accountable for performance, outcomes, and progress
• Lead conversations with physicians, clinical leaders, and operational stakeholders, setting agendas, framing decisions, and driving follow-through
• Build trusted, durable relationships with clinicians and practice leaders through preparation, credibility, and clinical fluency
• Identify opportunities to deepen and expand provider partnerships over time, while ensuring alignment with Oshi’s care model and business priorities

Strategic Operating & Execution

• Own the operating rhythm for your provider partnerships, translating goals into clear plans, priorities, and decision points
• Set and continually reassess priorities across multiple concurrent initiatives, sequencing work to maximize impact and avoid overloading partners or internal teams
• Exercise judgment in balancing provider partner requests with internal clinical, operational, and business constraints
• Surface tradeoffs early and clearly, framing decisions in a way that supports clinical quality, clinician experience, and sustainable growth
• Identify risks, patterns, and friction points across implementations and proactively propose solutions

Data-Driven Decision Making & Modeling

• Independently analyze operational, clinical, and performance data to assess partner impact, conversion trends, and growth opportunities
• Build light financial and operational models to support prioritization, expansion decisions, and business-case development
• Use data as a primary input to decision-making, translating analysis into clear recommendations and next steps
• Develop comfort working with imperfect or incomplete data to move decisions forward efficiently

Shape & Evolve the Access+ Business

• Act as a strategic thought partner in evolving the Access+ model, integrating market dynamics, provider partner realities, and internal business priorities
• Translate field learnings into recommendations that influence program direction, operating assumptions, and partnership strategy
• Help define what “good” looks like as Access+ scales, including success metrics, partnership depth, and long-term value creation
• Approach growth with an experimental mindset, testing hypotheses, evaluating results, and refining strategy over time

Who You Are

• You have 5-7 years of experience in partnerships, strategy, operations, or related roles within healthcare or health tech.  MBA and/or direct provider growth experience a plus.
• Owner and builder: you take responsibility for outcomes and enjoy shaping and evolving programs, not just running them
• Clinician-facing operator: you build high-trust relationships with physicians and clinical leaders and communicate with credibility in clinical contexts
• Cross-functional Leader: You have experience in client-facing or cross-functional roles. You have proven ability to lead processes and manage stakeholders on diverse teams to facilitate decision-making and achieve shared goals.
• Collaborative Communicator: You possess excellent communication, collaboration, and leadership skills. You are a natural at aligning teams around a shared vision. You excel at effectively communicating complex ideas to cross-functional stakeholders.
• Strategic Thinker: You have strong business acumen and ability to see how the “pieces” fit together to understand, anticipate, and solve business needs across the business. 
• Data-Driven Decision-Maker: You excel at interpreting data and building lightweight models to generate recommendations and inform decisions.
• Growth Mindset: You are excited to take on new challenges across a wide range of growth, strategy, and customer success goals. You are curious and eager to learn.
• You have a passion for Oshi Health’s mission and a strong desire to drive growth.

Healthcare experience is preferred.

We make healthcare more equitable and accessible:

• Mission-driven organization focused on innovative digestive care
• Thrive on diversity with monthly DEIB discussions, activities, and more
• Virtual-first culture: Work from home anywhere in the US
• Live our core values: Own the outcome, Do the right thing, Be direct and open, Learn and improve, Team, Thrive on diversity

We take care of our people:

• Competitive compensation and meaningful equity
• Employer-sponsored medical, dental and vision plans
• Access to a “Life Concierge” through Overalls, because we know life happens
• Tailored professional development opportunities to learn and grow

We rest, recharge and re-energize:

• Flexible time off — take what you need, when you need it
• Paid company holidays to power down
• Team events, such as virtual cooking classes, games, and more
• Recognition of professional and personal accomplishments

Oshi Health’s Core Values:
1.  Own the Outcome
2.  Do the Right Thing
3.  Be Direct & Open
4.  Learn & Improve
5.  TEAM - Together Everyone Achieves More
6.  Thrive on Diversity

If you’re ready to be an integral part of Oshi Health’s Provider Partnerships team, we’d love to hear from you!

Oshi Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

At Oshi, we determine salary ranges using market benchmarking and a geo-neutral compensation philosophy—your pay is based on the role and level, not your location.We believe in offering competitive compensation that reflects your unique skills, experience, and qualifications. While the salary range provided outlines the potential earning scope for this role, final offers are tailored to each candidate's expertise, contributions, and alignment with internal equity among peers in similar roles. Oshi utilizes the entire compensation range, and we expect candidates offered positions with our company to fall widely throughout the range.The candidate we hire may have more experience (or less) than what is outlined in this job description. If that’s the case, an updated level and salary range will be shared during the hiring process.