Hello and Kia Ora!  

Start your game… 

Here at Entain Australia and New Zealand, we have an opportunity for a Poker Operations Manager to support our continued poker growth across Victoria.

The Australian Poker League (APL) is Australia's leading organizer of poker tournaments and events, offering exceptional poker experiences to players of all skill levels.

As the VIC Poker Operations Manager, you will have the opportunity to extend APL’s lead in the market and strive for the continuous pursuit for growth. With your knowledge of the Victorian poker market, you will lead growth objectives and all operational matters within the state. With a strategic mindset and operational excellence, you will drive a continued and improved customer experience to maximise our player engagement with the APL brand.

Where and how you can work... 

This role is based in Melbourne, Australia. At Entain AUS & NZ, we value a flexible work environment and support a hybrid working model, allowing employees to spend two days a week at the office, ensuring work-life balance and individual preferences. 

Your day-to-day...

• Implement strategies to support the continued increase in participation of players across Victorian APL poker events.
• Plan, coordinate, and execute poker tournaments across various venues in Victoria.
• Build and maintain strong relationships with venue partners, ensuring compliance with APL standards and agreements.
• Foster a positive player experience through excellent customer service and operational excellence.
• Lead, host, and manage the seamless event delivery of APL Poker events with support from a trained Tournament Director.
• Support and implement appropriate training for Tournament Directors and ensure all events maintain highest possible standards.
• Identify opportunities for growth and expansion of APL’s presence in Victoria.
• Ensure all operations adhere to relevant laws, regulations, and licensing requirements.

What you'll bring... 

• Demonstrated and previous experience in poker operations, event management, or similar roles within the gaming or hospitality industry.
• Proven ability to lead and manage a team effectively.
• Strong organizational and logistical skills with attention to detail.
• Excellent verbal and written communication skills, with the ability to engage effectively with players, venues, and stakeholders.
• Ability to work evenings, weekends, and paid travel across Victoria as required.

• Experience in the poker industry or familiarity with tournament structures and rules is preferred. 
• Knowledge of Victorian gaming regulations and compliance requirements.

Entain Lifestyle... 

• Embrace your need for a work-life balance through our 9-day fortnight. 
• Celebrate the joy of starting a family with 12 weeks of paid parental leave.
• Indulge in a range of wellness benefits through our wellness calendar, including, heavily subsidized gym memberships and other paid-for services. 
• A wealth of learning and development opportunities, empowering you to broaden your expertise and professional growth. 
• Company-wide events designed to honour and celebrate the outstanding achievements of our exceptional team.  
• We LOVE Entertainment, and Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to staff giveaways to sporting and racing events. 
  
  

Who are we?  
At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences. 

We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike. Through Entain Venues, our venue partners offer non-stop entertainment through our line-up of brands from the Australian Poker League and SportsPick to the challenges of InnQUIZitive and many more.  

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports. 

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference. 

*If you are enthusiastic about poker, have a passion for operations management, and thrive in a fast-paced environment, we’d love to hear from you. Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate.

For more information, please reach out to us at careers@entaingroup.com.au or hit apply now.

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