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Store Lead - Arc'teryx

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Bondi Junction, Australia
Posted 3 months ago
263 views

Job Description

About ARC’TERYX

Located in the Canadian Coast Mountain wilderness, Arc'teryx is built on the principle of obsessive, precise design and production.​

The unique in-house manufacturing and design centers allow the brand to constantly evolve and build products the right way.​ Timeless quality, intuitive design and simplicity result in unrivaled performance at the point of extreme need.​

Our Benefits

  • Kick start with Arc’Teryx uniform provided 
  • A generous team discount, not only with Arc’Teryx, but other affiliated brands with Amer Sports 
  • Competitive salary and a great bonus scheme 
  • Parental Leave Top Up Program to support all future parents
  • Access to an Employee Assistant Program to support your health & wellbeing
  • Continuous on the job training, development opportunities to support your career growth
  • Be part of a global business with great career pathways and opportunities across multiple brands

About the Opportunity

  • Support the in-store experience during your shift, with an acute awareness of what’s happening on the sales floor at any given moment
  • Championing floor leadership and exceptional guest experience by leading from the floor 
  • Actively sharing brand information and event specifics with the team and guests, ensuring each individual feels invited to join in
  • Coach and develop Product Guides to unlock their potential and support the store in reaching targets
  • Support inventory management to maximize sell-through; including receiving, processing, restocking and destocking, and visual merchandising
  • Leverage all tools to manage the store business operations in overseeing sales targets, labor and budget management
  • Network with potential partners to support events and to help maximize brand engagement in the community
  • Manage the opening and closing procedures for the store 
  • Answering store phones and responding to voicemails and store emails
  • Utilize the POS system to process guest transactions including warranties, Used Gear trade-ins, purchases, and returns 

About You

  • You have one or more years of leadership experience, and 1 – 2 years of retail experience
  • You are a natural leader and the idea of unlocking someone’s full potential excites you 
  • You have a passion for customer service and delivering an exceptional experience for guests
  • You seek and offer relevant feedback, coaching and development in the moment
  • You are comfortable adhering to and enforcing health and safety guidelines at all times
  • You have proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives
  • You have strong time management skills and can prioritize and adapt to daily business needs in the moment
  • You remain highly flexible and adaptable when faced with ambiguity
  • You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
  • Your passion for your work is paralleled by your passion for getting outside and living it
  • You have strong written and verbal communication

You should know:

  • We are all expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December until the end of the holiday season
  • Under the direction of the Store Manager and Assistant Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request
  • You are available for a minimum of one open, one close and one weekend shift each week. 
  • Your availability must reflect the needs of the business, which may change from time to time at the discretion of the Store Manager
  • Full Time – 30- 40 hours per week (5 days per week)

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. 

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

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