Studio & Community Associate (Part-Time) - Williamsburg at Alo Yoga

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Brooklyn, NY

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW

An active member of the yoga community with excellent communication skills who is punctual and reliable.

RESPONSIBILITIES

Maintain ALO Yoga brand aesthetic, energy, and culture.
Uphold company policies and procedures and approach all situations with respect and empathy.
Customer Service:
- Greet and assist clients, providing exceptional customer service.
- Respond to inquiries via phone or in-person regarding classes, schedules, and studio policies.
- Handle client registrations, check-ins, and payments accurately.
- Communicate any client needs or concerns to the Studio Manager promptly and log appropriately.
Studio Maintenance:
- Ensure the studio is clean, organized, and presentable at all times.
- Manage inventory of mats, yoga props, and supplies, restocking as requested.
- Perform cleaning duties as required.
- Set up the studio space before classes and clean up afterward.
Sales and Upselling:
- Promote and sell memberships and class packages to clients.
- Encourage clients to explore different classes and workshops offered.

QUALIFICATIONS

Excellent interpersonal and communication skills.
Ability to multi-task and work efficiently to complete assigned tasks with minimal oversight.
Previous Customer Service experience.
Proficiency in using software for administrative tasks.
MindBody experience preferred.
Seniority Level: Entry level

Part-Time non-exempt associates are expected to work up to 29 hours per week. All employees' availability must suit the needs of the business, which are subject to change. The General/ Store Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts. All employees are expected to be able to work from the week of Thanksgiving including “Black Friday” (the day after US Thanksgiving) and that weekend until the end of the holiday season, first week of January.

JUST SOME OF THE PERKS

Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
401K with company matching (Full-Time Employees)
Monthly Store Incentives
Clothing Allowance
Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges up to $17.00-$19.00 per hour. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves.

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Estimated Salary range:

Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $15 - $18 per hour . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.

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