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Anaheim Ducks is hiring a Team Member Relations Manager

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Job Description

A great experience starts with you!

Honda Center welcomes fans, performers, and athletes from around the globe." Our team members are an integral part of the event experience through their interactions with guests. Whether you’re looking to create a great guest experience at a concert, support business growth and development, work behind-the-scenes during an Anaheim Ducks game, or anything in-between, this is your opportunity to start the next chapter of your career story and help create a one-of-a-kind fan experience at Honda Center. Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.

Job Title:

Team Member Relations

" Manager

Pay Details:

The annual base salary range for this position in California is $110,000 to $130,000 per year." The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate’s geographic location, job-related knowledge,

skills

, experience,

education

/training, internal value, peer equity, external market demands, and organizational considerations.We are seeking a dynamic and experienced Team Member Relations

" Manager to lead and manage employee relations at OCSE.This role is crucial in fostering a positive work environment, ensuring compliance with labor laws, facilitating conflict resolution, and promoting a culture that aligns with our core

values

.The ideal candidate will have a strong background in employee relations and HR compliance in fast-paced, customer-centric industries." Responsibilities

Employee Relations & Conflict Resolution

" Lead complex and sensitive employee relations investigations, ensuring fairness, consistency, and legal compliance Provide guidance and support to managers and team members on conflict resolution, discipline, performance issues, and policy interpretation Coach leaders on proactive employee engagement and team development practices

" Partner with legal counsel when necessary to mitigate organizational risk Policy & Compliance

" Develop, revise, and implement HR policies and procedures that reflect best practices and comply with federal, state, and local laws Ensure consistent application of company policies across locations and departments Conduct training sessions for managers and employees on topics such as harassment prevention, workplace conduct, and performance management Strategy & Culture

" Collaborate with HR leadership to align employee relations initiatives with business goals and cultural

values

" Analyze trends in employee relations data and recommend proactive solutions Serve as a subject matter expert and thought partner for continuous improvement in employee satisfaction and retention strategies Investigations & Documentation

" Lead prompt, thorough, and confidential investigations into complaints and concerns Maintain accurate documentation and tracking of all ER issues using internal systems

" Develop reports and present insights and risk assessments to HR and executive leadership

Qualifications

: Bachelor’s degree in Human Resources, Business, or comparable experience 5-7 years of progressive employee relations experience Strong knowledge of labor laws, employment regulations, and HR best practices in California Demonstrated experience handling high-volume or high-complexity ER issues in hospitality, retail, restaurant, or sports organizations Exceptional interpersonal, coaching, and conflict-resolution

skills

Training and facilitation experience Ability to travel to field locations or venues as needed Preferred Experience: HR certifications (PHR, SPHR, SHRM-CP/SHRM-SCP) Experience working in unionized environments Spanish speaking Knowledge,

Skills

, and Experience

Education

" Bachelor's DegreeExperience Required - 5+ Year This position is on-site.Company: OC Sports & Entertainment, LLC

Our Commitment

: We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws.We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!" Mission

To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.

Vision

We will be the social and entertainment center of Orange County – a place where the cultural kaleidoscope of the region converges and connects." Our vibrant, rich collection of experiences will celebrate the diversity of our community.

Values

Be Safe Do the Right Thing Be Generous Include Everyone Make it Easy Be Bold Honda Center stands as one of the premier entertainment and sports venues in the country.In addition to the 2007 Stanley Cup champion Anaheim Ducks, the arena is also home to the Big West Basketball Tournament.

Honda Center annually hosts top-name concerts, exciting sporting events and family favorites such as the Harlem Globetrotters and Stars on Ice. In just the past few years, capacity crowds filled Honda Center for world class acts such as The Rolling Stones, Garth Brooks, Maroon 5, Fleetwood Mac, Ariana Grande, Twenty One Pilots and more.

Since opening, the arena has hosted over 3,500 events and more than 35 million guests have walked through its doors.Our History

Owned by the city of Anaheim, Honda Center officially opened as Anaheim Arena on June 19, 1993 with a sold out Barry Manilow concert. In October of that same year, the venue was renamed Arrowhead Pond and hosted the first Mighty Ducks of Anaheim game.The year 2005 began a new era as Henry and Susan Samueli took ownership of both the team and the venue management company, Anaheim Arena

" Management, LLC. In 2006, the official name of the arena changed to Honda Center, along with the team to Anaheim Ducks." Honda Center continues to make improvements to the facility, all in the interest of creating a great experience for every visiting fan.The venue’s most expansive upgrade, The Grand Terrace Project, features a 15,000-square-foot indoor-outdoor entertainment space, a 250-seat full service restaurant on the main level and an expanded Anaheim Ducks team store." Cisco’s state-of-the-art Stadium

Vision

platform has been installed throughout the arena, incorporating more than 500 HD Monitors into the venue, creating a world class immersive live entertainment experience. Debuting in fall of 2015 was a brand-new scoreboard measuring 27 feet tall and 47 feet 10 inches wide.The six millimeter diode equipped hardware features 1248 x 2208 lines of resolution, the clearest and highest definition picture available in any North American venue. For information about your personal information Company collects and how the Company uses, stores, shares, and otherwise manages your information, click here: https://www.ocvibe.com/privacy-policy/

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Salary Information

Salary: $125,000 - $150,000

🤖 This salary estimate is calculated by AI based on the job title, location, company, and market data. Use this as a guide for salary expectations or negotiations. The actual salary may vary based on your experience, qualifications, and company policies.

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