Technical Operations Coordinator, Premier League Productions at IMG - London - Stockley Park 5LW | $80,000 - $95,000

London - Stockley Park 5LW

Posted 2 hours ago

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Job Description

Who We Are:

At IMG, our Studios business use content and technology to power the world's passion for sport, working with global clients including The Premier League, The R&A, DP World Tour, Euroleague Basketball and Major League Soccer. We've built Europe's best-connected broadcast centre at Stockley Park, London, distributing 35,000 hours of content globally and creating some of the world's best sporting coverage. Our facilities include four broadcast studios, fifty edit suites and a multitude of radio, podcast, dubbing and VFX facilities, with specialisms in remote production and carbon reduction thanks to our Green to Screen initiative. Whether it's live coverage, archive, highlights, social media, branded content or feature films, we give the audience a front row seat to the best sport in the world. What You’ll Do: Join our dynamic broadcast operations team and play a key role in delivering world-class live sports coverage! In this role, you’ll coordinate technical production elements, support international broadcasters, and ensure seamless distribution on matchdays. You’ll work closely with technical managers, floor managers, and EVS teams to keep everything running smoothly behind the scenes. If you’re passionate about live broadcasting, thrive in fast-paced environments, and want to stay ahead of industry trends, this is the perfect opportunity to make an impact.

Key Responsibilities and Accountabilities

: Client Relations/Liaison Act as a technical point of contact for our client (The Premier League), assisting with technical advice as required. Act as a technical point of contact for our International Broadcasters, assisting with technical advice to provide a best-in-class service. Act as a technical point of contact for The Premier League’s Host Broadcasters, ensuring that Premier League Productions onsite activities are achieved successfully whilst working around Host Broadcaster operations. Ensure a clear exchange of information between PLP and relevant stakeholders (Premier League, suppliers, Host Broadcasters, IMG Studios) allowing services to operate effectively and efficiently.

• Technical Point of support for our Onsite Production

• Management team on any technical matters.

• Lead first-line incident management for live broadcasts, including rapid triage, prioritisation and escalation of technical issues. Produce clear post-event incident reports and contribute to root cause analysis and continuous improvement actions. Maintain and update technical documentation, workflows and standard operating procedures for Premier League Productions operations.

• Support testing, commissioning and acceptance of new technical workflows, equipment and services prior to live deployment. Whilst onsite, act as the main technical point of contact for Premier League Production operations, managing our suppliers and all technical aspects onsite. Whilst onsite, oversee and monitor the technical quality and delivery of Premier League Productions operations. Act as a liaison between Production and suppliers when addressing and resolving any on-site technical operational issues. Document and communicate both technical and operational issues when onsite to the Technical Engineering

• Manager. Assist the Technical Engineering

• Manager with any fault resolutions/ mitigation plans. Liaise with broadcasters regarding any technical or operational issues and provide support as necessary. Working in conjunction with the Technical Engineering

• Manager; research, identify and evaluate innovations within broadcasting that will enhance Premier League Productions value offerings to stakeholders. You may also be required to carry out any other duties, which are within the scope of the role. Organisational Assist the Technical Engineering

• Manager with booking Technical Producers. Working in conjunction with our onsite Floor

• Managers, ensure that our International Broadcasters receive their multilateral and unilateral hits at the specified time without technical issue. Assisting our EVS Manager with planning and co-ordinating ingest of feeds into our EVS servers on matchdays. Working inside our Distribution team to ensure documentation is sent out in a timely and correct manner to stakeholders. Provide Distribution helpdesk cover when necessary, co-ordinating all match day contribution and distribution elements. Health and Safety Whilst onsite, assume overall responsibility for Premier League Productions associated technical production health & safety matters (to be managed in conjunction with the onsite production manager and facilities providers). Training and relevant courses will be provided and mandatory. Industry Keep up to date with present trends in broadcasting.

Skills and Abilities

Ability to analyse and effectively disseminate technical information clearly and in a concise manner.

• Ability to manage and balance stakeholder demands.

• Ability to keep calm and react positively in a pressured environment. Communicate effectively with stakeholders when addressing technical issues.

• Excellent organization and communication skills (both written and verbal).

• Excellent interpersonal skills (when to employ tact, diplomacy, discretion).

• Ability to work inside a team and without close supervision. Provide creative solutions to technical challenges under pressure. Basic Programming – PHP, SQL, HTML.

• Understanding of cloud-based architecture.

• Strong incident management skills, with the ability to prioritise and make decisions quickly in a live environment. High attention to detail, particularly around scheduling, routing and documentation.

• Ability to translate complex technical issues into clear, non-technical language for production and stakeholders. Experience working with ticketing or workflow tools (e.g. Jira, ServiceNow or similar) is desirable. Comfortable reading and interpreting technical diagrams (signal flows, network topologies, rack layouts). Qualifications and Training: Relevant Broadcast Engineering qualification or relevant industry experience. Production Health and Safety trained.

Knowledge and Experience

: Good knowledge of TV production process.

• Strong understanding/knowledge of IT.

Working Conditions

: The work location is Stockley Park, Uxbridge This is a Fixed Term Contract until May 2026 Weekend working and unsocial hours. Travel to national outside broadcasts will be necessary. Working over the Christmas period and Bank Holidays. #LI-CS1 IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR.

IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.

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Salary Information

Salary: $80,000 - $95,000

🤖 This salary estimate is calculated by AI based on the job title, location, company, and market data. Use this as a guide for salary expectations or negotiations. The actual salary may vary based on your experience, qualifications, and company policies.