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Warsaw, Technical Support

As a member of our Technical Support team, you will communicate and share knowledge with both players and workmates, track and prioritize reported issues, and make sure players' needs and concerns are reflected in game updates. You will work together with other teams representing the whole span of the production cycle to improve our games. Wanna join?

Daily responsibilities

Communicating with players and offering technical advice by responding to tickets.
Creating solutions and guides for players in accordance with CDPR Tech Support standards.
Identifying issues, prioritizing, reporting and following up on them using internal and external tools.
Propelling team and cross-team efforts to address high-priority issues in optimal ways.
Collaborating with other teams, including production, QA, design, programming, PR, legal, and marketing.
Researching and obtaining solutions and information.
Upholding and sharing CD PROJEKT RED’s values.

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