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Mumbai, India

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Description:

Our Technical Survey Data Analysts are responsible for programming survey questionnaires based on the materials provided by the

Brand Impact Research Team, using specific software to program surveys, such as Decipher. This position combines survey

development (from questionnaires), quality assurance, and direct communication with internal stakeholders and partners. This role will

include liaising with project managers and researchers to understand their requirements, programming surveys according to their

specifications, and resolving any issues encountered during fieldwork. The role also involves checking and cleaning survey data,

merging data, and creating cross-tabulation tables.

Primary Roles & Responsibilities:

Turning a questionnaire document into an online survey using Decipher or other survey software.

Performing rigorous quality assurance checks on survey programs to ensure that they are error-free and meet client expectations

Working with the client services and research teams to ensure that client expectations are met and exceeded

Communicating with internal stakeholders to obtain clarifications and/or resolve survey programming issues

Troubleshooting and resolving issues with programmed surveys while they are in the field

Reviewing collected data for outliers, skip logic issues, or inconsistencies

Cleanse data, data merging, and Create cross-tabulation tables

The position involves regular night shifts and weekend work. Adapting to this schedule is a crucial aspect of the role.

Support all operational tasks undertaken by the team outside of survey and data programming, ensuring seamless workflow and efficiency.

Collaborate with team members to contribute to overall project success

Necessary Skills:

Excellent critical thinking and the desire to seek solutions for novel situations as they arise.

Attention to detail – quality, and accuracy in all work and interactions.

A self-motivated, curious learner with the ability to work collaboratively and willingness to lean in – need to jump in quickly, adapt, and work in a collaborative team environment, managing multiple projects at once.

Agile and open-minded, resilient with an enthusiasm for problem-solving.

Quick learner with a logical mindset and analytical thinking who is passionate about technology Excellent communication and interpersonal skills. Friendly, motivated, dynamic, ambitious, and definitely a team player!

Strong project management skills - being organized, taking ownership, using initiative & being proactive Some programming experience, ideally understanding Object-Oriented Programming, loops, recursion, data structures, and algorithms. Ability to work across diverse clients and industries.

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