Who We Are

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally. 

The Role

We are seeking an experienced and dynamic Agile Process Lead to join our organization and play a pivotal role in transforming our teams into high-performing, collaborative units. The ideal candidate will have a deep understanding of Agile methodologies, excellent coaching and facilitation skills, and a passion for driving continuous improvement. As an Agile Process Lead, you will work closely with cross-functional teams, leadership, and stakeholders to foster an agile mindset, enhance delivery processes, optimize overall team performance and coordinate and facilitate PI Planning events.

Our Team

As an Agile Process Lead, you will lead and support a team of Scrum Masters in our organization, ensuring the successful implementation of Agile methodologies and practices. Your role will involve coaching and mentoring Scrum Masters, facilitating Agile processes, and promoting a culture of continuous improvement. In addition to your supervisory responsibilities, you will leverage your experience to influence the Agile transformation across the organization.

Key Responsibilities:

• Strategic Agile Leadership:

  • Provide strategic leadership in the development and implementation of Agile methodologies at an organizational level.

  • Drive the Agile transformation strategy, ensuring alignment with business goals and objectives.

  • Engage with the entire organization system and the Leaders who guide them.

• Agile Process Management:

  • Develop and implement Agile methodologies and best practices across the organization.

  • Facilitate Agile training sessions for teams and stakeholders to promote understanding and adoption.

• Continuous Improvement Framework:

  • Establish a robust continuous improvement framework for Agile processes.

  • Implement advanced Agile practices, such as Lean and Kanban, to optimize workflows and enhance efficiency.

• Organizational Change Management:

  • Lead organizational change initiatives related to Agile adoption.

  • Address resistance and facilitate a smooth transition to Agile methodologies.

• Team Collaboration

  • Work closely with Agile teams, ensuring they follow Agile principles and practices.

  • Provide practical hands-on mentoring to team members.

  • Help teams set up their team boards, workflow automation, and automated reporting

  • Assist organizations to define, prioritize, and decompose requirements in Product and Program Backlogs.

• Metrics and Reporting:

  • Establish and monitor key performance indicators (KPIs) to track and measure Agile success

  • Provide regular reports and insights to leadership on the progress of Agile adoption such as Jira dashboards, Advanced Road map plans

  • Generate and analyze metrics to provide insights into project performance and areas for improvement.

  • Use data-driven insights to make informed decisions and recommendations.

• Collaboration and Communication:

  • Collaborate with executive leadership to foster a culture of agility throughout the organization.

  • Provide regular updates on Agile transformation progress and its impact on business outcomes.

  • Communicate effectively with stakeholders, keeping them informed about project progress and addressing concerns.

  • Act as a liaison between technical and non-technical teams to facilitate understanding.

  • Facilitate communication and collaboration between teams, stakeholders, and leadership

  • Work closely with product and project managers to ensure alignment with Agile principles

  • Collaborate with cross-functional teams, including product management, development, and quality assurance, to ensure alignment with Agile principles.

• Coaching and Mentoring:

  • Provide hands-on coaching to leadership teams, Scrum Masters, Product Owners and others on Agile principles, values, and practices

  • Mentor Scrum Masters, Product Owners, and team members in Agile roles

  • The lead community of practice.

• Facilitation:

  • Conduct Agile ceremonies, workshops, and retrospectives to facilitate collaboration and learning, such as Scrum of Scrums, Product Owner Syncs and any other cross functional/cross team collaborations

  • Guide teams in effective use of Agile tools and techniques; such as Atlassian Jira Software

  • Facilitate large events /open dialog sessions to enable agility, such as PI Planning.

  • Lead Scrum teams into self-organization

• Continuous Improvement:

  • Identify and address impediments to Agile team progress and success

  • Collaborate with teams to implement improvements based on feedback and metrics

• Training and Development:

  • Develop and deliver training programs to build Agile capabilities across the organization

  • Stay informed about industry best practices and incorporate them into coaching strategies

  • Develop Release Train Engineer, Scrum Master and Product Owner skills in team members

  • Coaching Senior Management on Agile Practices.

• Innovative Problem-Solving:

  • Innovative approach to problem-solving and a commitment to pushing the boundaries of Agile practices.

  • Ability to introduce and experiment with emerging Agile trends.

Qualifications:

• 8- 10 years in proven experience as an Agile Coach in a variety of environments

• Deep understanding of Agile frameworks such as Scrum, Kanban, and SAFe

• Coordinated and facilitated PI Planning/Quarterly Planning events

• Strong coaching and facilitation skills with the ability to adapt to different team dynamics

• Ability to think strategically and align Agile practices with overall business strategy.

• Strong decision-making skills with a focus on long-term goals.

• Excellent communication, presentation and interpersonal skills at the C-Suite level

• Certifications such as SAFe Scrum Master (SSM), SAFe Product Owner/Product Manager (POPM), SAFe Release Train Engineer (RTE), Certified SAFe Program Consultant (SPC) , Release Train Engineer, RTE  are strongly preferred

• Experience in software development or project management

• Experience managing Scrum Masters and Product Owners

• Experience with hands on Agile training

• Ability to adapt to a changing environment

• Self-motivation

• Proficient with virtual collaboration tools, such as Microsoft Teams

• Proficient with Atlassian products, such as Jira Software and Confluence

Education:

Bachelor's degree in a relevant field. Advanced certifications in Agile methodologies are a plus.

Location

• This role is hybrid and based in the Los Angeles office; 3 days a week in the office.

If you are passionate about fostering Agile excellence, driving transformation, and empowering teams, we invite you to apply for this exciting Agile Coach position. Join us in creating an environment where innovation and collaboration thrive.

Compensation: The annual base salary for this position is in the range of $164,000 - $195,000. This position also is eligible for benefits and discretionary bonus. Ultimately, the salary may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.