Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.
Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.
As receptionist you will be a vital member of the Facilities Team, responsible for managing the front desk operations and ensuring a welcoming and efficient environment for visitors and employees. You will work in close collaboration with Executive Assistants and the People Team to provide administrative support and enhance overall office functionality. You will enjoy being at the heart of the office, engaging with a variety of people and handling diverse tasks daily.
What You’ll Do:Front desk managementProcess incoming/outgoing mailFacilities team administrative supportMonitor and manage meeting room calendarsAssist with coordination of all onsite meetings and eventsProvide backup support to Executive Assistants during peak times or absencesCoordinate weekly lunch delivery for all onsite Ro’ersSupport special projects for People TeamServe as the first point of contact for employees and visitors, ensuring a warm, professional, and empathetic experienceDemonstrate emotional intelligence in interactions by reading social cues, adapting communication style, and promoting a positive and professional atmosphereCollaborate cross-functionally with internal teams and external partners, maintaining discretion and professionalismExhibit adaptability, flexibility, and exceptional customer service in supporting both employees and visitorsWhat You’ll Bring to the Team:Prior experience in a receptionist or administrative roleTechnical proficiency in G Suite, Microsoft, Envoy & KisiStrong communication skillsExcellent organizational and multitasking abilities.High level of professionalismAttention to detailTeam collaborationProblem solving skillsThe target base salary for this position ranges from $23/hr - $26/hr in addition to a competitive equity and benefits package (as applicable). When determining compensation, we carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.
Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
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