Are you ready to make your mark in the world of Formula 1? At Formula 1, we are passionate about delivering the world’s greatest sports and entertainment spectacle leaving a positive legacy wherever we race. Innovation has always been at the heart of what we do ever since our first Grand Prix in 1950. Now, more than 75 years on, the sport remains a pioneer, developing technologies that have made a significant impact on society beyond the track. Everything you see on screen or at an event comes via our passionate and dedicated people. Whether its engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications there is always a talented team working to maximise the potential of the sport. Role Overview: We’re looking for a proactive and commercially minded Ticketing Executive to join our Hospitality team at an exciting time of growth. This role offers the opportunity to go beyond day-to-day operations and play a key part in shaping how we work, optimise performance, and deliver an outstanding customer experience.

Reporting to the Senior Manager, Ticketing & Sales Operations, you’ll take ownership of the day-to-day relationship with our ticketing partner, acting as a key link between internal teams and external stakeholders. You’ll help ensure the platform is being used to its full potential - identifying opportunities to improve efficiency, maximise sales performance, and deliver a seamless and high-quality experience for customers.

This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and wants to make a genuine impact - bringing fresh ideas, identifying smarter ways of working, and going beyond the traditional expectations of a ticketing role to help drive commercial success.

Main Duties and Responsibilities: Act as the primary day-to-day contact for the ticketing partner, building a strong working relationship and ensuring service levels are met.

Experience Prior to the role it would be essential that you: Previous experience in a ticketing operations role within sport, entertainment or live events.

Experience producing reports and analysing sales or operational data.

Experience handling customer queries and escalations.

Knowledge & Skills Prior to the role it is essential that you demonstrate: Working knowledge of ticketing platforms and systems, including event setup, inventory management and platform administration.

Good understanding of customer service principles and experience handling customer queries and escalations.

Commercial awareness and an understanding of how operational decisions can affect profitability. Proficiency in Microsoft Excel and other business reporting tools. Confident communication skills with the ability to manage relationships with external partners and internal stakeholders.

Career Progression - Where Can You Go Next? Your next career move could include progressing into a Senior Ticketing Executive or to become a Ticketing Manager.

Why join the force behind the sport? Joining F1 means becoming part of a team that values innovation, collaboration and personal growth. We offer a dynamic work environment where ideas are heard, and employee contributions truly make an impact. We seek to recruit, develop, and retain the most talented people to play their role in accelerating the future of the sport. As a member of the F1 team, you will be able to access our amazing benefits: Private Healthcare scheme Dental Care 4 x Grand Prix Paddock passes per season Enhanced maternity/paternity leave and other family planning policies A free staff shuttle service running to and from surrounding trains stations near to Biggin Hill Free healthy snacks in our offices Subsidised canteen in Biggin Hill, serving breakfast and lunch 25 days annual leave and 8 Bank Holiday days, plus a Christmas period closure Opportunities to develop and request training for your role via our in-house Learning and Development team Discount on F1 merchandise Discount at F1’s experiences including F1 Arcade and F1 Drive Perkbox benefit portal and more Division: Commercial Here's how we roll Formula 1® delivers the world’s greatest sports and entertainment spectacle with innovation, inclusivity, and sustainability at the heart of its future growth and value.

As the global rights holders of this incredible sport our team delivers the 24-race calendar direct to our passionate fans around the globe. Everything you see on screen or at an event comes via our people at F1. Whether its engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, and communications there is always a driven and talented team working to maximise the potential of the sport. We are focused on delivering the best for our fans and partners while also ensuring we do the right thing as a business and use the power of Formula 1 to make a positive contribution to the places we visit and to our own community. That is why sustainability and accessibility are part of every decision F1 makes. Our commitment to being Net Zero by 2030 is already reducing our emissions both on and off the track, and our focus on diversity and inclusion ensures everyone is welcome. This is Formula 1!