The Best Players Need the Best People. This position serves as support of the TPC Passport Program for the Tournament Players Club Network. Primary responsibilities will include administration support for the fulfillment of tee time and vacation packages for TPC Passport members and guest, PGA TOUR Corporate Marketing Partners, and public consumers.

Qualifications

Bachelor's degree in Marketing, Business, Hospitality or related field required; equivalent, directly-related work experience may substitute for a degree Entry level role with internship experience in administrative support and client/customer service experience and thorough knowledge of general business procedures and client service Proficiency in Microsoft Office software; high level of proficiency in Salesforce or other CRM tool Excellent interpersonal and organizational skills Strong verbal and written communication skills Ability to effectively present information Ability to work independently and carry out detailed written or verbal instructions Able to safely operate a utility vehicle such as, but not limited to, golf carts, utility carts, and shuttle carts

Responsibilities/duties

• Assist with fulfillment of PGA TOUR Corporate Marketing initiatives, partner programs and TPC Passport by responding and all appropriate requests and finalizing reservations as required
• Handle all inbound/outbound calls with professionalism and with a positive attitude at all times Support administrative tasks including processing payments, handling charges, and assisting with basic reporting to ensure accurate and timely records
• Maintain up to date knowledge of all TPC and partner courses including, but not limited to, course characteristics, facilities and amenities, policies, procedures, course conditions, seasonality, etc Input and maintain accurate information and required
• details in CRM tool (Salesforce) for all outbound communications and reservation information Effectively represent all brands while speaking with customers Anticipate customer needs and proactively provide excellent customer service
• Assist with PGA TOUR Player initiatives/programs Participate in weekly team meetings and provide updates as requested Special projects or other duties as assigned When most people think of the PGA TOUR, they envision famous golfers, exciting tournaments, and the TOUR’s generous support of more than 3,000 charities.
• We are all of these things, but there’s much more to the PGA TOUR than meets the eye.
• Behind the TOUR’s international reputation for sports excellence and philanthropic leadership is a dedicated team of business, sports management and entertainment professionals working together to support our players and advance our mission.
• Headquartered in Ponte Vedra Beach, Fla., we’re a dynamic group of individuals with diverse talents who share a deep respect for the sport of golf and the positive impact it has in communities across the United States and internationally.
• If your goals include being part of an exciting team that emphasizes professional development and the personal satisfaction of contributing to important causes, we encourage you to explore the many advantages and benefits of a career with the TOUR.
• Our benefits may include: Medical, Dental and Vision Life and Disability insurance Paid time off and paid holidays 401(k) plus employer match and contribution Health Savings Account/Medical and Dependent Care Flexible Spending Accounts Wellness Program Membership to TPC Sawgrass EOE The TOUR is an equal opportunity employer.
• We do not discriminate or tolerate discrimination on the basis of race, sex, sexual orientation, religion, national origin, age, disability, marital status, color, ancestry, citizenship status, uniform services member status, pregnancy, gender, gender identity, gender expression or any other classification or differences protected by applicable law.