**Job Description**

We are seeking a diligent and proactive Unix/VMware L1 Administrator with 2 to 3 years of hands-on experience to join our Bengaluru-based infrastructure team. The ideal candidate will be responsible for the day-to-day administration, support, and maintenance of our Linux and VMware environments. This role involves providing first-level support, troubleshooting issues, and contributing to the stability and efficiency of our systems as we embrace a hybrid cloud model.

Key Responsibilities

• Provide Level 1 support for Linux (CentOS, Alma, Ubuntu) and Windows Server operating systems.

• Troubleshoot and resolve issues related to VMware ESXi hosts and virtual machine workloads.

• Create, manage, and maintain virtual machines, including cloning, creating templates, and deploying VMs from images.

• Conduct initial diagnostics and follow established procedures for troubleshooting and resolving server and VM-related incidents.

• Assist in the preparation and validation of migration workbooks for server migrations.

• Perform P2V (Physical to Virtual) conversions using VMware vCenter Converter.

• Monitor system performance and ensure the stability and integrity of the virtual and physical server infrastructure.

• Maintain and update technical documentation for diagnostic procedures, troubleshooting guides, and configuration standards.

• Collaborate with Level 2 and Level 3 support teams to escalate and resolve complex issues.

• Assist with basic Linux shell scripting and automation of routine tasks.

**Qualifications**

Required Qualifications & Skills

• A Bachelor's degree in Computer Science, Information Technology, or a related field.

• 2 to 3 years of hands-on experience in a similar L1 support role for Linux and VMware environments.

• Solid understanding of Linux operating systems such as CentOS, Alma, or Ubuntu.

• Proficiency in VMware vSphere, including managing ESXi hosts and vCenter Server.

• Experience with creating and managing virtual machines, templates, clones, and snapshots.

• Familiarity with server hardware from vendors like Dell and Cisco.

• Basic knowledge of networking concepts, including virtual switches (vSwitches) and distributed switches.

• Strong problem-solving and troubleshooting skills.

• Excellent communication and interpersonal skills, with the ability to document technical information clearly.

• A strong desire to learn and develop new technical skills.

Preferred Qualifications & Skills (Good to Have)

• VMware Certified Technical Associate (VCTA-DCV or VCTA-EUC) certification is a strong plus.

• Foundational knowledge of public cloud platforms (e.g., AWS, Azure, Google Cloud), particularly around IaaS (Infrastructure as a Service).

• Hands-on experience with basic PowerShell or shell scripting for automation.

• Familiarity with storage concepts such as SAN/NAS, Fibre Channel (FI), or iSCSI.

• Exposure to management tools like UCS Intersight or Dell OpenManage.

• Prior experience in an enterprise-level IT environment.

• A foundational understanding of ITIL principles for incident and problem management.

**Additional Information**

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.