The US Benefits Administrator is responsible for driving compliance, processing governance, and system data integrity for both employee benefit programs and payroll workflows within the United States. This role requires a strong combination of end-to-end US benefits administration expertise and vendor-managed US payroll governance. Operating on shift timings aligned with US business hours, the specialist focuses on systematic cross-system auditing, data file uploads, and cross-functional year-end project management using SAP HCM or SuccessFactors.

Key Responsibilities

• Benefits Administration: Manage US benefits administration, including open enrollment, compliance updates, and vendor coordination.

• Year-End Management: Managed year-end benefits activities coordinating with cross-functional teams to deliver error-free year-end processing and reporting.

• Data Validation: Review and Validate data on US benefits including files (Health & Welfare, 401k, etc.), audits, request including special items. 

• Perform bi-weekly reconciliation of 401(k) contribution and loan files against Fidelity records to ensure accurate participant data and funding verification.

• File Management & Uploads: Execute the accurate uploading of Biweekly H&W (Medical, Dental, Vision, Insurance, HSA) files, 401k files, and Annual enrollment files into SAP during designated US operational hours. 

• Data Integrity Audits: Conduct regular audits pertaining to employee data to ensure integrity between HRIS and third-party vendors systems.

• Deduction Auditing: Perform periodic audits of uploaded benefits records to verify that benefits deductions are accurate on the employee's payroll.

• Bonus File Management: Managing SIP/ AIP Annual & Quarterly Bonus Deferral 401K files.

• Compliance Testing: Testing 401k, HSA limit annually to ensure compliance with applicable government regulations as it relates to US Benefits.

• Enrollment System Testing: Plan, execute, and document comprehensive Annual enrollment testing across SAP and vendor platforms.

• Issue Resolution: Troubleshoots and resolve complex customer issues professionally via the internal ticketing system.

• System Improvements: Participate in SAP benefits and payroll system testing, enhancements, and continuous process improvement initiatives.

Education:

• Bachelor’s degree in accounting, Finance, Human Resources, or a related field.

Experience:

• 5+ years of blended experience in US benefits administration and US payroll governance

• 3+ years of hands-on experience with SAP HCM ECC (PY) or SuccessFactors Employee Central Payroll (ECP).

• Experience managing multi-state US benefits, compliance variations, and complex reporting structures.

Skills:

• In-depth knowledge of US Benefits and Payroll laws and regulations (ERISA, COBRA, ACA, HIPAA, FLSA).

• SAP master data maintenance, benefits interface monitoring, and file testing experience.

• Strong analytical and data reconciliation skills for managing multi-carrier system uploads.

• Proficient in Excel, formatting pivot tables, and comprehensive benefits deduction reporting.

• Good communication skills, English proficiency preferred (especially in multinational environments).

• Respond to operational inquiries via the ticketing system within defined service level agreements (SLAs).

• Proven ability to work under tight compliance timelines and aggressive deadlines.

• Flexibility to work regular US-aligned shift schedules from the Mumbai-Hybrid office setup.

Preferred Qualifications

• Experience working with third-party payroll providers (e.g., ADP, Employee Central, SAP).

• Experience working with US third-party payroll providers and benefit carriers (e.g., ADP, Fidelity, Alight, etc.).

• Professional industry certifications such as Certified Employee Benefit Specialist (CEBS) or SHRM-CP / PHR.

• Knowledge of global shared services models or international HR data operations.

Competencies:

• Attention to detail and strict confidentiality regarding health and financial records

• Proactive problem-solving and systematic troubleshooting

• Customer Service Orientation

• Ability to work independently and meet tight deadlines

• Team collaboration across global time zones

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