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Bengaluru

Hinge Health is creating a new health care system, built around you. Accessible to 26 million members across 1,500 customers, Hinge Health is the #1 digital clinic for joint and muscle pain, delivering superior member outcomes and proven claims reductions. We pair the industry’s most advanced motion technology and wearable pain relief with a complete clinical care team of physical therapists, physicians, and board-certified health coaches to help people move beyond pain and reduce surgeries and opioid use. Hinge Health’s HingeConnect integrates with 1 million+ in-person providers to enable earlier interventions for avoidable MSK surgeries. Four in five health plans and employers with a digital MSK solution trust Hinge Health, including Land O’Lakes, L.L. Bean, Salesforce, Self-Insured Schools of California, Southern Company, State of New Jersey, US Foods, and Verizon. Learn more at http://www.hingehealth.com

Hinge Health Hybrid Model:

We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 2 days/week. We will be expanding to 3 days/week in the office beginning April of 2024.

About the Role

We’re seeking a UX Design Manager who will bring operational excellence and drive quality execution across teams and locales to ensure business objectives are met through the delivery of user-centric experiences that are specific to Hinge Health's internal and external audience(s). You will ensure design deliverables meet a high-quality bar and are tracked alongside partner teams and develop reporting mechanisms to keep teams held accountable and aligned. You will directly work with the site leaders to ensure the design function is integrated into rituals and design environments yield quality outcomes, team growth and morale. You will collaborate with cross-functional partners to advocate for quality, experimentation, and delivery across a wide-range of member facing, tools, and systems. An ideal candidate, holds a strong product design experience and visual bar to aid in the creative direction to execute on the overall product strategy, drive growth and revenue, and deliver exceptional user experiences. This role is crucial for Hinge Health’s success in developing a center of excellence in India and building a strong culture.

WHAT YOU’LL ACCOMPLISH

Primary focus on CareHub with creative support across Treatment Variety, mWeb, and Design Systems (3 directs reports with room to grow)

Develop and conduct local design operations, including reports to leadership

Maintain strong ties with US teams through strong communication skills and ability to quickly translate feedback and requirements

Drive cultural awareness, advocacy and communication between R&D Hubs

Grow and support career growth and performance with existing design team

Aid in local hiring and resourcing, including identifying and managing contractors.

WHAT WE'RE LOOKING FOR

8+ years of product/service design experience, 2-4 years of people management with at least 3+ designers

Ability to travel to and from India and USA at least 2x a year for 1 week intervals..

Experience working on a two-sided marketplace organization (where there are two types of users: members/patients and doctors/caregivers, buyers and sellers, etc.)

Worked across time-zones, ideally with teams in the USA with clear communication mechanisms

A portfolio demonstrating: shipment of multiple products successfully; strong expertise in applying interaction design patterns to solve complex workflows, as well as in visual design, information hierarchy, layout, composition, and typography

Expert understanding of visual systems and practices, including layout, iconography, typography and have a curiosity and eye for pushing visual design in interfaces forward

Experience in leading product design from opportunity development, to concept, to shipment

Strong facilitations skills leading groups through idea generation and decision making processes

Proven ability to communicate deep design thinking at all levels of the organization

Bachelor's or master's degree in interaction design, industrial design, product design, service design, human-computer interaction, or equivalent experience

About Hinge Health:

LinkedIn recently named Hinge Health one of the Top 50 Startups. Forbes, Fast Company, and Inc. have also recognized our technology, innovation, and culture.

Since our founding in 2014, we've raised more than $800 million from leading investors, including Coatue and Tiger Global. We work with 1000 customers across every industry and the public sector — including Salesforce, Verizon, and the State of New Jersey — to give more than 23 million people access to the care they need. We’re positioned to continue leading the market with unmatched investments in clinical research, care innovation, machine learning, AI, and computer vision.

Diversity and Inclusion:

We’re committed to building diverse teams that reflect the communities we serve. Visit hingehealth.com/diversity-equity-and-inclusion to learn more about what moves us.

Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.

By providing your information through this page or applying for a job at Hinge Health, you acknowledge that Hinge Health will collect, use, and process your information as part of our job application process. For more information on how Hinge Health processes your personal information, click here to view our Applicant and Personnel Privacy Notice.

Disclaimer:

There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that we will never ask for your financial information at any part of the interview process including the post-offer stage, and will only correspond through @hingehealth.com domain email addresses.

If you encounter any suspicious activity, we recommend you cease all communication with the individual and consider reporting them to the U.S. FBI Internet Crime Complaint Center. If you would like to verify the legitimacy of an email you received from our recruiting team, please forward it to security@hingehealth.com

*Please do not send resumes via email*

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