Job Overview

Wargaming Belgrade is a game development studio in Serbia and a key member of the Wargaming global network. Our studio is home to talented and dedicated teams of game developers, artists, and designers, one of them being World of Warships team, who are passionate about creating the best gaming experiences for our players.

Join our Research Team - a team of professionals who are passionate about doing qualitative and quantitative research in games. 

Reports to

UX Research Team Lead

What will you do?

• Plan, design, and execute research studies using various UX research methods including usability testing, focus groups, one-to-one interviews, concept testing, and questionnaires.
• Lead communication with stakeholders to turn requests into clear business goals, and research objectives. Deliver impactful and actionable research output through effective communication with stakeholders.
• Own the research process of individual projects across their lifespan (e.g. research scope and planning, project management, fieldwork, analysis, reporting, and presentation). 
• Independently recruit and schedule respondents for tests and interviews.
• If necessary, take part in creating surveys, analyze the survey results, and review reports of others.
• Contribute to the strategy of the department and support members of the team.
• Play video games and be knowledgeable on the industry news and developments.

What are we looking for?

• 2+ years of experience with UX research / user research.
• In-depth knowledge of user experience / user research methodology and theory.
• End-to-end experience with all aspects of the user research life cycle (project management, study design, recruiting, moderation, analysis, reporting, communicating, budgeting research).
• Solid understanding of qualitative research methodology. Proven experience in usability testing, concept testing, focus groups, one-to-one interviews, and creative methods.
• Basic understanding of quantitative research methodology. Familiarity with survey design tools (e.g. SurveyMonkey, Alchemer, Qualtrics).
• Languages: English advanced (C1).
• Excellent written and verbal communication skills.
• Ability to work collaboratively with researchers, designers, and developers.
• Strong problem-solving skills and attention to detail.
• Enthusiasm about video games.

What additional skills will help you stand out?

• Proficiency in one of the following languages would be a strong plus: German, Polish, or French (C1 Advanced).
• Willingness to master new tools, (e.g. learn Python), and, if necessary, learn the nuances of the quantitative research process.
• Russian and/or Serbian language at a basic level.

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:

• Additional Vacation days on top of the statutory minimum dependent on years of service with Wargaming Group
• Up to 8 “Trust days” per calendar year that require no medical certificate 
• Career development and education opportunities within the company
• English clubs and platform for learning languages
• Premium Private Health Care 
• Commuting allowance
• Gym trainings / Wellness program  
• Personal Gaming Account 
• Coffee, fruits, and snacks in the office
• Company events 
• Seniority Awards  
• Referral program - you can recommend the best talents to the Company and receive a reward  

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