About the Role

We are searching for an experienced, dynamic and results-focused VP of People Experience to lead all aspects of the employee journey from day one onward. The candidate will be able to operate at both a strategic and operational level, helping to identify, lead and implement people programs across culture, compensation, employee relations, employee engagement, talent management - the entire People spectrum - to support the diverse and passionate individuals who make up the SoulCycle team. The VP of People Experience will work cross-functionally to create a culture that drives employee satisfaction, growth, and business success.

You will have the opportunity to directly influence the effectiveness, fulfillment, and growth of all employee groups while ensuring alignment with SoulCycle’s core values.

You Are

• Someone who thrives in balancing big-picture thinking with hands-on execution, rolling up your sleeves to create meaningful impact across all areas of the employee experience.
• Passionate about fostering an inclusive, values-driven workplace while developing programs that foster employee engagement.
• Someone who is as extremely effective as a fire fighter while still pushing forward longer term strategic agenda.

What You'll Do

• Leadership & Strategy: Provide thought leadership and guidance to the executive leadership team in all aspects of the employee lifecycle, including talent management, organizational design, and inclusive employee engagement practices.
• Organizational Design: Partner with key stakeholders to design and implement effective organizational structures and processes that support company growth while preserving SoulCycle’s unique culture.
• Performance & Talent Management: Lead the creation and execution of performance management processes, talent development programs, compensation strategies, and internal mobility initiatives to ensure our people thrive and grow.
• Employee Relations & Coaching: Foster strong relationships across teams, handling employee relations issues with sensitivity and good judgment, while coaching managers on performance management, feedback, and employee development.
• Shared services collaboration: You will work with our shared service partners in recruiting, payroll, legal, HRIS and benefits administration to ensure a seamless process for all employees.
• Collaboration Across Teams: Build strong partnerships with teams across the organization, including Marketing, Operations, and Finance, to align people strategies with business objectives and ensure cohesive execution.
• Empathetic Communications: Experience working with creative, passionate, and mission-driven talent, and have an ability to navigate feedback, emotion, and high expectations with grace, empathy, and clarity.