What You’ll Do

• Own day-to-day workforce management operations for designated business units, serving as the primary point of contact for staffing and demand management needs.
• Maintain and update staffing and demand models to reflect current headcount, enrollment trends, and capacity requirements.
• Support short- and long-term forecasting by gathering and organizing data from internal systems and business stakeholders.
• Monitor and report on key workforce metrics including staffing levels, utilization, and demand variances, flagging risks and anomalies to senior team members.
• Perform recurring workforce analyses and contribute to ad hoc requests in support of Talent programs, operational reviews, and business initiatives.
• Develop and maintain standard workforce reports and dashboards to support visibility into business unit performance.
• Assist in the transition and documentation of workforce management processes currently managed by external partners.
• Collaborate with program operations, HRBPs, and Talent teams to ensure workforce data and models reflect real-time business conditions.
• Support the broader Workforce Planning team with data gathering, reporting, and project execution as needed

What We’re Looking For

• 2–4 years of experience in Workforce Management, Operations, or a related field.
• Foundational understanding of workforce planning concepts including forecasting, capacity planning, and staffing analysis.
• Proficiency in Excel; exposure to Power BI or similar data visualization tools is a plus.
• Experience with Zoom, Assembled, or similar WFM platforms preferred but not required.
• Strong attention to detail and ability to manage recurring workflows with accuracy and consistency.
• Effective communicator who can translate data into clear, straightforward updates for stakeholders.
• Eager to learn, open to feedback, and motivated to grow within a team environment.
• Ability to manage multiple priorities in a fast-paced environment with shifting business needs

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

• Starting Salary: $60,200 - $72,000 
  *Note actual salary is based on geographic location, qualifications and experience
• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Pharmacy Benefits
• Income Protection Plans
• Pet Services Plans
• Mental Health Support
• Wellness Coaching
• HSA- Health Savings Account
• Commuter Benefits
• Gym & Fitness Center Discount Program

Who We Are: 

RVO Health is a health-technology company created through a joint venture between Red Ventures and UnitedHealth Group's Optum. Together, we've brought some of the most trusted names in healthcare under one roof, including Healthline, Healthgrades, Fullspan Health, Medical News Today, Optum Perks, and more.

We're the #1 source for doctor search in the U.S. Every day, people turn to our brands in moments that matter to find reliable health information, connect with doctors, save money on prescriptions, and take meaningful action on their wellbeing  

RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.   

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com.

We do not provide visa sponsorship for this role at this time.

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