As an Account Specialist on the Engagement & Development Team, you will be part of an innovative group striving to increase the value of MLSE’s various Membership groups (Maple Leafs, Raptors, Toronto FC, Argos, Marlies, Raptors 905 and LIVE) through high-quality service, meaningful engagement and a wide variety of user-friendly platforms. In this part-time role (32 hours per week), your primary responsibility will be to support through email marketing and platform management.

Position Type: Part-time, contract ending June 30, 2026.

• Help support the overall Ticket Sales & Service email communications portfolio, connecting various customer bases to relevant opportunities to enhance the value of their product.
• Support new business acquisition by analyzing License Hub data, and marketing campaigns.
• Continuously manage large databases of various customer segments to ensure Members are served with content and messaging that is most relevant to them.
• Perform promotional or Membership service functions as required.
• Review and edit project samples with close attention to detail to ensure the final product is error-free and optimized for viewing across various devices.
• Develop and refine engaging email copy, unique to each team’s brand voice, to capture the audience and convey key messaging.
• Support with other communication requirements as necessary.
• As part of the team, you will also be responsible for supporting the achievement of our annual department sales and service objectives. The successful candidate should have an innovative mentality that is able to problem solve and thrive in a fast-paced environment.