Antifraud, Payments & Risk Analyst at Superbet

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Brazil

It’s an exciting time to join Superbet, we’re entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we’re looking for a new colleague to partner with our team to bring these to life.

As an Antifraud, Payment and Risk Analyst, you will be responsible for making sure that payment requests, both in and out of customer’s accounts, are evaluated and processed on time. You will also be responsible for ensuring that established policies and procedures relating to fraud and risk prevention are followed. Reliable, problem-solver, excellent analytical skills, acute attention to detail, and good communication and interpersonal skills are essential qualities for this key role.

We're looking for someone who:

Interested in developing your career in the payment, antifraud and risk department;
Detail-oriented and an analytical problem-solver;
Naturally inquisitive and alert to irregular activity;
Innovative - to identify opportunities for improvements in existing processes;
Good written and spoken English:
Willing to work shifts, weekends and Public Holidays.

What you’ll be doing:

Perform risk assessment of new and existing players at different stages;
Ensuring all payment transactions are processed accurately and in a timely manner, complying with all operating procedures;
Handle and verify KYC documents;
Collaborate with the AML department;
Help the CS team with payments and risk related players’ queries as well as process withdrawals;
Communicate with the whole Team of a few nationalities – Polish, Romanian, Croatian, and Serbian;
Assess and escalate cases accordingly to the responsible departments;
Liaise with the other stakeholder service providers to solve payment processing issues and provide a high level of service towards the players;
Use acquired skills to research and discover/solve fraud cases involving, but not limited to Credit card fraud, Bank Fraud, Identity theft;
Take part in improving workflows and procedures;
Ad hoc tasks when required by the Team Leader.

About us:

We are a tech & entertainment company founded in 2008, with a dream of bringing exciting, technology-powered entertainment in sports & gaming to millions of customers around the world.
Our group is present in 10 countries, in terms of operations or tech hubs, with the most important markets being Romania, Belgium, and Poland.
The Superbet team gathers more than 4.500 people, acting as the major driving force behind our success.

Tech-powered global entertainment platform

At Superbet, technology and innovation are at the heart of everything we do. Our tech hubs in Zagreb, London, and Bucharest are focused on developing the best proprietary technology, innovative products, and new ways to engage with our passionate customer base.
Following record-breaking years for the Group, we are moving ever closer to our goal of exciting the world. Our plans are big - expanding our presence in Central and Eastern Europe and creating a unique experience for our customers.

Our Credentials

The world's largest private equity fund, Blackstone Inc., recognized our vision. That's why we received a strategic investment of 175 million euros in 2019.
As leaders in compliance and best practices, we are members of the International Betting Integrity Association (IBIA) and the only company which has won four times the Best Sports Betting Operator in CEE award at the Central and Eastern European Gaming Conference (CEEGC).

Estimated Salary range:

Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $30,000 - $50,000 . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.

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