Artist Relations & Hospitality - The Stage at Suffolk Downs at AEG Worldwide

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Boston, MA

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

ARTIST RELATIONS LIAISON

SUMMARY

The Artist Relations Liaison is a main point of contact between the venue and the artist representatives as well as key executives within the industry. This position will be responsible for assisting with scheduling transportation, providing information and resources to assist with artists' questions, and maintaining areas within designated locations throughout the venue.

PRIMARY RESPONSIBLITIES

Check-in and distribute credentials to artists, crew, and applicable backstage guests.
Provide relevant introductions, instructions, and guidance to artist representatives as needed and requested.
Serve as an escort to ensure artists get through security with proper credentials in a quick and timely manner as needed.
Interface with artists and management to liaise and resolve any hospitality or dressing room request issues.
Provide guidance and coordinate transportation for artists to/from stage, VIP areas, backstage areas, and on/off property as needed.

QUALIFICATIONS

A minimum education level of: High School Diploma or its equivalency
A minimum of 1-2 years of related work experience
Ability to work outdoors and in varying conditions
Experience working on tours, festivals or in event production
Strong interpersonal skills with the ability to build and cultivate relationships
Strong time management skills with the exceptional attention to detail
Ability to work in a fast-paced environment
Available to work flexible hours, including nights, weekends, and holidays

ARTIST HOSPITALITY COORDINATOR

SUMMARY

The Artist Hospitality Coordinator will be responsible for coordinating all hospitality needs for the artists and crew. This position will be responsible for scheduling meals and catering, maintaining the cleanliness of the artist spaces backstage, making sure all requested items and amenities are stocked, and running a variety of errands to ensure all artist needs are met.

PRIMARY RESPONSIBILITIES

Coordinate day of event meal plan for artists and crew with artist representatives/management for approval prior to event to ensure all artist and crew dietary needs are met at all times.
Make alterations based on requests as necessary.
Ensure the artist dressing rooms and offices are set-up, stocked, and clean.
Ensure all artist needs/requests have been made and are adhered to.
Assist with clean-up and disposal within the artists’ spaces backstage throughout the day/evening and upon completion of the event.
Be responsible for shopping for all artist rider items and organizing items efficiently for distribution throughout the show.
Manage inventory of all purchased items by collecting receipts and money.
Create itinerary for day of event develop an execution plan.
Coordinate tasks with the artist representatives to ensure all needs are met and assist with errands for the artists.
May assist with other projects as needed.

QUALIFICATIONS

A minimum education level of: High School Diploma or its equivalency
A minimum of 1-2 years of related work experience
Ability to work outdoors and in varying conditions
Existing relationships with agents, managers and touring personnel is a plus
Ability to multi-task and prioritize conflicting requests
Strong time management skills with exceptional attention to detail
Strong intrapersonal skills with an outgoing, friendly personality
Knowledge of music industry preferred
Available to work flexible hours, including nights, weekends, and holidays

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

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