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Bengaluru

Hinge Health is moving people beyond pain by transforming the way it is treated and prevented. Connecting people digitally and in-person with expert clinical care, we combine advanced technology, AI and a care team of experts to guide people through personalized care directly from their phone. Our approach is proven to reduce pain by 68%, prevent 42% of new opioid prescriptions, and avoid more than half of joint replacement surgeries. Available to 18M people, Hinge Health is trusted by leading health plans and employers, including Land O’Lakes, L.L. Bean, Salesforce, Self-Insured Schools of California, Southern Company, State of New Jersey, US Foods, and Verizon.

Learn more at http://www.hingehealth.com

Hinge Health Hybrid Model:

We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 2 days/week. We will be expanding to 3 days/week in the office beginning April of 2024.

About the Role:

Operations at Hinge Health spans clinicians (physical therapists, health coaches, NPs, MDs), support teams, workforce management and business operations. As the first hire of the operations analytics team, you’ll be working cross-functionally on projects ranging from discovering the right combination of clinical interventions balancing member needs and preferences, advancing the sophistication of our clinician performance management and influencing process redesign with root cause analyses. You will be a highly-visible, trusted partner for our operations leaders working on problems that haven’t been solved before at this scale in the digital health space.

The ideal candidate has 1-3 years of experience in data analytics or business analytics working with business/ operational stakeholders. They have strong technical skills with the ability to write their own queries in SQL and run basic data manipulation and analyses using SQL. The ideal candidate also knows how to go deep into data, extract insights and develop compelling data visualizations in Tableau.

WHAT YOU’LL ACCOMPLISH

Conduct root cause analyses and deep dives to determine the underlying drivers of member behaviors, clinical outcomes and landed costs

Develop an operational mindset and drive analytics initiatives optimizing across member experience, clinical outcomes and business metrics

Challenge prevailing assumptions and help leaders understand the key drivers of the issues

Work across functions, incorporate the right data sources and ensure the teams have visibility over the right KPIs

WHAT WE'RE LOOKING FOR

Experience in analytics with a focus on operational reporting (KPIs) and cross-functional analysis

Strong data visualization and communication skills with the ability to synthesize and tailor complex insights to the leaders

SQL, Python experience required

Prior experience with Tableau a must

A high attention to detail and the ability to QA data at a glance or in depth

Ability to work autonomously and with minimal guidance

About Hinge Health:

LinkedIn recently named Hinge Health one of the Top 50 Startups. Forbes, Fast Company, and Inc. have also recognized our technology, innovation, and culture.

Since our founding in 2014, we've raised more than $800 million from leading investors, including Coatue and Tiger Global. We work with 1000 customers across every industry and the public sector — including Salesforce, Verizon, and the State of New Jersey — to give more than 23 million people access to the care they need. We’re positioned to continue leading the market with unmatched investments in clinical research, care innovation, machine learning, AI, and computer vision.

Diversity and Inclusion:

We’re committed to building diverse teams that reflect the communities we serve. Visit hingehealth.com/diversity-equity-and-inclusion to learn more about what moves us.

Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.

By providing your information through this page or applying for a job at Hinge Health, you acknowledge that Hinge Health will collect, use, and process your information as part of our job application process. For more information on how Hinge Health processes your personal information, click here to view our Applicant and Personnel Privacy Notice.

Disclaimer:

There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that we will never ask for your financial information at any part of the interview process including the post-offer stage, and will only correspond through @hingehealth.com domain email addresses.

If you encounter any suspicious activity, we recommend you cease all communication with the individual and consider reporting them to the U.S. FBI Internet Crime Complaint Center. If you would like to verify the legitimacy of an email you received from our recruiting team, please forward it to security@hingehealth.com

*Please do not send resumes via email*

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