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Brooklyn, United States

Wasserman powers the business of sports, music, entertainment and culture. Founded in 2002, Wasserman represents many of the world’s most iconic sports and entertainment figures, music artists, brands and properties, empowering them to shape culture and captivate audiences worldwide.

Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.

Headquartered in Los Angeles, Wasserman operates globally across 27 countries and more than 62 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com.

Wasserman is looking for a motivated individual to join the Brands Retainer Client team. This position is responsible for overseeing and leading partnerships, colleagues, and processes to ensure client satisfaction. This position is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality.

Responsibilities:

Oversees and directs team members in client service, partnership management, general relationship development, project coordination and internal agency resource coordination.
Leads teams responsible for developing 360-partnership marketing plans that start with evaluating and vetting traditional and non-traditional partnership constructs and continues with establishing and implementing a strategic direction including brief development thru to a program structure that could include but isn’t limited to content, digital, social, experiential, influencer and more.
Partners with the agency’s internal research and insights team to establish program success metrics on the front end while leading the process to determine program effectiveness on the back end.
Oversees and facilitates, in partnership with the VP, deal structures and negotiation strategy of accounts; works with client, agency and internal team to craft the best business structures for clients entering or renewing agreements in the digital, gaming, lifestyle, sports or entertainment arena.
Facilitates negotiations between the partner and client where/when required; and once a sponsorship is established, manages the relationship to ensure the client is fully leveraging all benefits and assets.
Demonstrates a track record of developing and cultivating relationships with clients, properties, talent partners and media partners as well as agency teams and third-party vendors.
Maintains oversight of and delegates all client-related and partnership budgets for assigned client accounts while assisting the team with tracking, billing and reporting.
Serves as a primary point of contact for clients and partners setting the tone for regular formal and informal check ins, status meetings, troubleshooting and advancing the business.
Intercedes when issues arise between partners and programs; works diligently to create solutions for clients.
Actively supervises staff, provides feedback, and ensures employee professional development through establishment of an ongoing cadence of check ins and the co-authoring of annual goals and yearly reviews in partnership with the account’s VP.
Understands the landscape for each client’s business/sector as well as the industry contexts for their investments. Builds cutting edge strategic plans for clients to meet/exceed objectives with the support of insights and data from team members.
Maintains a good working relationship with key stakeholders to ensure all parties receive appropriate attention, support, and ensures Wasserman is in lock-step with the client’s plans as it relates to the growth and changes.
Builds relationships with clients to encourage new and repeat business opportunities and is willing to “walk the halls” and spend the time with the client to solidify the agency’s position inside the client organization.
Uses forward-thinking initiative to identify the next best strategic opportunities and continue to deliver top results to the client.
Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
Leads, and supports via experience, teams thru condensed timelines, multiple deliverables in parallel, various stakeholders while setting a process that ensures deliverable completion and maintains the highest quality possible.
Partner with Senior Manager, Director and the rest of the team to oversee, initiate and delegate regular two-way communication between our day-to-day clients, client business units, client brand teams, internal Wasserman teams and all external partners and vendors to provide strong client service and set proper client expectations.
Quickly grasps and understands Wasserman’s capabilities and service offerings in order to identify opportunities to present new capabilities to the client.
Is comfortable expanding beyond the remit of this particular role and is willing to support and/or help lead new client pitches and play a role in responding to RFPs.
Thinks daily about business development and new revenue opportunities with existing clients and potential clients.

Requirements

Minimum of a Bachelor's Degree
9+ years relevant experience with minimum 6 years of direct experience in account and project management
Specific experience working in Hispanic/Multicultural marketing in a sponsorship and/or activation capacity
Must be bi-lingual and able to speak Spanish
Experience with music and/or entertainment partnerships, preferred
Working knowledge of project management fundamentals.
High-level proficiency with Microsoft Office applications; advanced skills in PowerPoint, Word and Excel for deck development and budget management.
Possess exceptional communication skills, both orally and in writing.
Superior interpersonal skills and be able to create a rapport with people of all demographics.
Proven Account Management skills required in order to create, maintain and enhance customer relationships.
Possess social perceptiveness and understands behavioral nuances in deal negotiations.
Strong leadership capabilities to motivate team to accomplish goals and develop professional skills.
Motivated, goal oriented, persistent and a skilled negotiator.
High level of initiative and works well independently and in a team environment.
Plans and carries out responsibilities with minimal direction.
Strong attention to detail and highly organized.
Well-developed analytical and problem-solving skills.

Benefits

Base salary range: $70K-90K, plus bonus potential if applicable for role.

Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role

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