Associate, Sales and Partnerships at World Surf League

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Surf Ranch is the primary operating facility for the Kelly Slater WaveCo (KSWC), and is the world’s preeminent surf experience, showcasing the best high performance surf technology – coupled with a luxury hospitality experience. Truly a one-of-a kind in both the surf and high-end luxury markets.

The Surf Ranch Sales team is laser-focused on delivering a world class customer experience and sales process, with an end state of delivering financial success by driving top-line revenue and managing net profitability. This role is integral at every stage of the Surf Ranch sales and service engagement including identification/qualification of prospects, proposal and contract creation, invoicing, and CRM management. The position reports directly to the Vice President of Sales at Surf Ranch and will work cross-functionally with other Surf Ranch departments.

Responsibilities include (but not limited to):

Sales

Assist in ensuring Sales Strategy goals are met
Cultivate, sell, and manage a book of private hospitality customers and facility sponsorship
Design, evaluate, and refine Surf Ranch product offerings with focus on specialty programs for smaller groups and individuals
Identify new revenue opportunities with new and existing partners and identify areas of improvement to exceed revenue goals
Manage individual inbound leads from individual networks, web inquiries, social, and reservation email
Proactively identify and research domestic and international leads to build an outbound list of credible and compatible private hospitality customers and potential partnerships

Sales Support

Support the creation of professional sales collateral for Surf Ranch including an emotive look and feel, copy, and visuals
Track “competitive” products and experiences by completing and analyzing business data to improve the team’s strategy
Liaison and collaborate with Surf Ranch Operations team to implement new and creative approaches to ensure client experiences and expectations are met
Assist with drafting Surf Ranch Experience Agreement and ensuring accuracy of all sales platforms (Salesforce)

Account Management

Assists with all partners across all categories from initial partnership kick off through to final reporting and renewal negotiations
Assists property sales manager on Surf Ranch partner marketing and activation including onsite integration, digital/content, and customer hosting
Ability to ideate and copy write to ensure authentic and on brand partner posts across KSWC Instagram
Develop partner deliverable management system capable of being scaled across future partnerships at other WaveCo facilities
Lead all client correspondence including agendas, presentations, proposals, contracts, invoicing, and surveys
Continuously review client and market landscape to recommend, develop and implement new and creative approaches to ensure client and WaveCo business objectives are met. Develop new revenue opportunities with existing partners or identify areas of improvement to exceed revenue goals
Collaborates with partners to establish and execute annual business planning and quarterly review sessions to establish, monitor and report progress against joint objectives

Experience / Qualifications

Three to five years of partnership sales, account management and business administration experience
Excellent verbal and written skills
Comfortable making presentations, negotiating terms and closing
Strong working knowledge of Salesforce, FareHarbor and Microsoft Office is preferred
Proficient across suite of business tools and platforms

Personal Attributes

Above all, integrity and honesty
Team Player
Passion for Surf and/or understanding of the Surf lifestyle
Positive Outlook and energy
Highly motivated to succeed
Excitement and passion for the product
An exceptional work ethic and attention to detail
Accountable to work product and team
An open and collaborative nature
Optimism and energy for the brand and its future
Strong self-awareness
Intellectual curiosity and enthusiasm for learning
Action Oriented—enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; willing to take unpopular stands when necessary

Diversity creates a healthier atmosphere. Equal Opportunity Employer: Minorities, Women, Individuals with Disabilities and Protected Veterans.

Annual Salary of $67,500.00 plus commission eligibility

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