📢 Join Novibet as Atlassian Suite Admin!

Are you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for IT Service Management and thrive in a fast-paced environment, this could be the right opportunity for you.

Who We Are

Founded in 2010, Novibet is a leading GameTech company with a strong international presence. We operate in diverse markets, including Greece, Cyprus, Ireland, Canada, Brazil, Mexico, Chile, Ecuador, Finland, Italy, and New Zealand. With offices in Greece, Malta and Brazil, our mission is to deliver unparalleled sports betting and online gaming experiences to our rapidly expanding customer base.

Why Novibet

At Novibet, we are proud to be certified as a Great Place to Work, consecutively from 2021, reflecting our commitment to developing a positive, inclusive, and supportive work environment. Join us, and you will be part of a team of over 1,000 people worldwide that values collaboration, innovation, and personal growth.

What We are looking for 

As an Atlassian Suite Admin, you will play a crucial role in managing and optimizing our Atlassian suite to enhance operational efficiency and service delivery. Reporting to the IT Service Management team, you will spearhead the administration, configuration, and deployment of tools such as Jira Service Management and Confluence.

What you will work on

• Administer, configure, and optimize Atlassian tools, ensuring they meet organizational needs
• Support ITSM tasks, including incident, change, and problem management processes
• Design, implement, and support deployment of new tools within the Atlassian ecosystem
• Improve ITSM workflows to streamline operations and enhance service quality
• Partner closely with technical and business teams to align Atlassian tool configurations with organizational requirements
• Provide guidance, documentation, and training on best practices for Atlassian tool utilization
• Monitor system performance, ensure security compliance, and address potential issues proactively
• Stay updated on industry best practices and Atlassian product developments to optimize service delivery
  

 What you bring

• Minimum 2 years in an ITSM role with hands-on experience managing Atlassian tools (Jira Service Management, Confluence, etc.)
• Strong knowledge of Jira administration, workflow automation, and integration with third-party tools
• Solid understanding of ITIL processes and experience in an IT Service Management environment
• Ability to analyze service management challenges and develop solutions using Atlassian tools
• Strong interpersonal skills to collaborate effectively with technical and non-technical stakeholders
• ITIL Foundation, Atlassian Certifications (Jira Administrator, Jira Service Management Administrator)
  

What we offer

We truly value our people at Novibet! Within our vibrant, dynamic, and fast-paced environment, we encourage everyone to reach their full potential while enjoying every step of the journey. Here’s how we make that happen:

• 💰Competitive Compensation: Attractive salary and bonus scheme
• 🧑‍⚕️Health insurance:  Group health & medical insurance package
• 💻Top-Notch Equipment: All the tools you need for your role
• 🚀Career Growth: Focused career development, performance management, and training opportunities
• 🚗Alternative Transportation: Shuttle buses & Carpooling options
• 🌍Inclusive Environment: A welcoming, international, and multicultural team
• 🎉Engaging Activities: Exciting events, sports, and team-building activities

At Novibet we value diversity and are committed to an inclusive and equitable workplace. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, are made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, disability or chronic disease, age, ancestry or place of origin.