The opportunity 

In this role, you will play a pivotal part in optimizing sales operations and maximizing efficiency through comprehensive CRM management and support. With a focus on process improvement and data-driven insights, you'll contribute to driving sales success within a technology-forward environment.

Your responsibilities 

• You are responsible for the maintenance and full support of CRM & sales tools, assisting the team with day-to-day tasks.
• You assist in training and support to sales representatives on CRM usage and best practices.
• You maintain documentation for CRM processes, procedures, and best practices.
• You manage and maintain CRM data, ensuring accuracy and completeness for the team.
• You generate reports and dashboards to provide insights into sales performance.
• You actively identify and submit business process improvement ideas, supporting the implementation of such process/system improvement.
• You work with interfaces between the sales tools and create automations in our CRM.

What you need to succeed 

• You have at least 3 years of professional experience in sales or business operations
• You are comfortable in a technology-driven, numbers-oriented business environment.
• You have the ability to work within a fast-paced and rapidly changing environment.
• You have a strong process orientation and an efficient and self-organized way of working.
• You demonstrate good communication skills in English.
• Experience with either Pipedrive, Salesforce, or HubSpot, and with API/EDI integrations is a plus.

Our offer to you 

• We’re working in hybrid mode offering you flexibility to work onsite and from home
• WorkOUT Life Balance: 30 days paid vacation per year, flexible working hours, free access to our Employee Assistance Program, plus up to 3 months of remote working from anywhere in the EU, desk swap policy allowing additional remote working time from our other European offices
• Regular team events and other initiatives helping employees to stay productive, healthy and engaged during hybrid mode
• Personal development perks including an annual budget for books and online trainings, regular internal trainings, German and English language classes
• Many additional perks including: choice of computer/technology, dog-friendly workplace, fully equipped kitchens with healthy snacks & beverages, employee referral bonuses, private pension with employer contribution, and more
• A free Urban Sports Club L Pro Membership

Urban Sports Club is committed to providing a friendly, safe, and welcoming environment for everyone who applies for a position or already works with us, regardless of their sports preferences, gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, or religion (or lack thereof).

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