Job Description

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

By catering to both consumers and enterprises, we’re powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing.

As our Benefits Analyst, you will be joining a team that leads the strategy, design, administration, governance, and compliance of our total rewards portfolio - including compensation, benefits, wellbeing, career development, and recognition. Reporting to our Global Benefits Manager, you will help manage and administer our global benefits portfolio.

This is a fixed-term contract position with a tentative end date of mid-April. 

What you'll do

• Lead the administration of our global benefit programs, including: reviewing enrollment and election changes, support with escalated leave claims, beneficiaries, disability, distributions, and compliance 
• Manage escalated benefit inquiries from employees by understanding each issue/request, reviewing available sources to identify the root issue, coordinate with external partners as needed, and communicating updates with employees to ensure timely and thorough resolution
• Act as the primary point of contact for benefit vendor support and perform regular audits to ensure operational success 
• Provide strategic support for the management of our global benefits programs - reviewing utilization and engagement data, coordinating and reviewing communications, supporting new hire onboarding, benchmarking for competitiveness, and maintaining compliance 
• Partner with HRBPs, managers, employee resource groups and employees to understand employee needs and support inclusive solutions to problems 
• Support implementation of new programs and initiatives as needed

Who you are

• An organized project manager with an open-minded approach to problem solving and strategic analysis 
• A flexible, empathetic person who understands how to prioritize and balance competing priorities in alignment with business and department goals
• An exceptional communicator, skilled at translating complex ideas to all levels in an organization
• A team player with a desire to consistently improve efficiency and quality of delivery
• Someone with a minimum of 1 year in benefits administration 
• Someone with knowledge of regulatory requirements in the US (international markets a plus)
• A Workday user
• Someone who can start as soon as possible

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The compensation for this role is $55/hr. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!