Job Description

A World-Changing Company at Lifebit

At Lifebit, we're driven by the mission to make complex data analysis simpler and more accessible. We empower key institutions worldwide to revolutionize their data utilization and technology integration. Our solutions facilitate groundbreaking advancements across various sectors, including healthcare, finance, and security. Join us if you're inspired to tackle meaningful challenges.

The Role

This is an exciting opportunity to join Lifebit’s growing User Success team. We are looking for a Bioinformatics Solutions Architect (mid-level role) with experience in one or more of the following specialties: Bioinformatics/Computational Biology, Statistical Genetics and/or Genomic Medicine with a substantial computational element. As a successful candidate you should enjoy working hands-on with research scientists, academics, software engineers, and clients to solve challenges in the world of Genomics and Precision Medicine. You will provide exceptional technical knowledge, problem solving and thought leadership in Bioinformatics, and use these to showcase Lifebit Products and analytical modules to researchers from Pharmaceutical, academia and private healthcare companies. 

You will develop relationships with platform end-users and work with them to ensure they get results and success with Lifebit Data Partners data and the Lifebit Platform. You will have advanced programming skills in one or many languages such as R, Python, Bash, and/or Nextflow. You will gain the opportunity to learn from, collaborate with, and educate some of the top technical minds and researchers in the industry today across the breadth of genomics and bioinformatics. 

Your responsibilities will include: owning engagement with a diverse group of users across industries; onboarding and training for new end-users to ensure success with Lifebit products; creating user guides, technical tutorials and training videos; performing platform demonstrations for clients and users; cross-collaboration with internal teams (Client Success, Product, Commercial) to provide support for current and prospective clients and users; and sharing a deep expertise in industry best practices and workflows in bioinformatics technologies and how they are applied on cloud or on-premise HPC infrastructures.

Requirements

Your Role and Responsibilities

• Onboard and train users to successfully use and adopt Lifebit products.
• Provide platform, analysis, programming and technical bioinformatics user support.
• Develop pipelines and applications to serve user use cases.
• Collaborate with colleagues in Product, Commercial and Executive teams to shape user success strategy.
• Lead and create Lifebit training webinars.
• Update and develop user-facing documentation.
• Collaborate with Product to map successful user journeys and suggest improvements to user experience based on user needs.
• Work alongside Commercial colleagues to engage prospective clients with demonstrations and hands-on trial sessions. 
• Gather insights and experiences from every user to contribute to Product roadmaps, and feedback to users to ensure success with new features.
• Keep up to date with best practices and latest developments in bioinformatics, cloud technologies, and multi-omics.
  

What You Bring to the Table

• Experience: 3+ years in a technical, customer-facing role within sales, solutions, or product management, ideally in the healthcare or life sciences industry (or the equivalent experience in academia).
• Education: BSc in computer science, bioinformatics, computational biology, or a related field (MSc/PhD preferred).
• Technical Knowledge: Intermediate knowledge of bioinformatics, cloud infrastructure (AWS, GCP, or Azure), and genomics data management. 1+ years of experience building pipelines in Nextflow.
• Certifications: AWS, Google Cloud, or Microsoft Azure certifications are preferred.
• Programming Skills: Knowledge of at least 2 of R/Bash/Python is required.
• Skills: Excellent communication, relationship-building, and technical writing skills with an ability to craft tailored presentations for diverse audiences. Client-facing experience is preferred.
• Understanding of SDLC: Solid understanding of design principles, SDLC, and best practices for solution development.
• Industry Knowledge: Familiarity with healthcare and life sciences industry standards, especially around data security, compliance, and interoperability.
• Travel Requirements: 1-2 times per year to attend related conferences (or meet with clients).

Benefits

What We Offer

Lifebit is synonymous with a dynamic work culture that encourages both personal and professional growth. Our mission-driven organization is dedicated to making a significant impact in science and healthcare.

We provide a comprehensive benefits package, including:

• Compensation: Your work is rewarded with a competitive salary and performance-based incentives. Our base salary range for this role is between 35,000 and 65,000 GBP per year gross, depending on experience. This role is also eligible for an annual performance bonus designed to reflect goals achievement and reward performance.
• Professional Development: You are granted an annual personal development budget of £1,000 per year and access to leading industry conferences, training, and certifications.
• Flexible Working: Receive 20-25 days of annual leave and fully remote work to maintain a healthy work-life balance.
• Diverse Team Culture: Join an international and diverse team passionate about transforming healthcare through data.
• Deep Technology & Science: Get exposure to problems and applications in the cloud, data analysis, ML, life sciences, and big data fields.

Join us at Lifebit for a career that promises to be your next significant venture, dedicated to advancing the scientific and healthcare fields. Don't miss the chance to be part of our mission!

Life at Lifebit

Lifebit is dedicated to fostering an environment where employees can flourish, valuing individual strengths, skills, and passions. We prioritize health and well-being, offering comprehensive benefits and support. Our fully remote work model encourages collaboration to maximize creativity and innovation, with flexibility. Lifebit is proud to be an equal opportunity employer, committed to diversity, equity, and inclusion.

Join us in reshaping the future of data analysis and technology integration.