As a valuable member of the RS Catering team, you will be responsible for delivering championship fan service and event execution to guests and clients during a variety of corporate and social events.

• Oversee catering events and a la carte service, depending on business needs.
• Prepare and organize setup outlines, production sheets, and seating plans.
• Ensure pre- and post-service tasks are completed and staff are assigned sections and duties.
• Lead expedition of BEOs, liaising with the kitchen and client/food to the dining room.
• Ensure order discrepancies are quickly resolved in a calm and professional manner.
• Supervise the floor during the event/during service; respond to client & guest concerns.
• Ensure closing duties are completed with attention to detail.
• Document service issues and resolutions.
• Produces post-event evaluation reports, including financial data entry and overall analysis.
• Attend BEO Meetings, stay informed of updates via the change log.
• Lead by example and provide ongoing coaching/training / motivation to staff.
• Assist with other administrative functions, including employee performance reviews.
• Adhere to MLSE service standards and policies.
• Follow all MLSE Health & Safety policies and procedures.
• Work in compliance with the provisions of the Occupational Health & Safety Act.
• Perform other duties as required.